Auto Repair Shop Answering Service
Missed calls mean missed jobs. Jodie answers your shop phone when you are under the hood with greasy hands and the impact gun going.
Trusted by 1,600+ Canadian service businesses
The problem
You can't answer the phone when you're under the hood on the lift
Running an auto shop means your hands are full from open to close. You're under cars, running diagnostics, pulling codes. The phone rings and you either ignore it or stop mid-job to answer with greasy hands. During safety inspection season, the calls stack up even faster. The driver whose car won't start is not going to leave a message and hope you call back.
- 72% of callers needing urgent car repair won't leave a voicemail
- Safety inspection season can double your call volume overnight
- A full-time front desk person costs C$1,800+/month for a small independent shop
- Every missed breakdown call is a C$400+ repair job going to another shop
72%
of breakdown callers won't leave a voicemail
2x
call volume during inspection season that overwhelms a one-person front desk
C$400+
average repair value lost with every missed breakdown call
How Auto Repair Shops Use Jodie
Breakdown Call
The situation: A driver calls because their car won't start in a grocery store parking lot. They need to know if you can look at it today and how much a diagnostic costs.
Jodie handles it: Jodie answers, asks for the make, model, and what happened when they tried to start it. You get a text with the details so you can call back with availability or arrange a tow.
Under a Car on the Lift
The situation: You are under a car on the lift replacing brake pads when the shop phone rings with a new inquiry.
Jodie handles it: Jodie takes the call, gets the vehicle details and the issue, and sends you a text. You finish the brake job safely and check the message when you come out from under.
Safety Inspection Booking
The situation: A customer calls wanting to book their car in for a safety inspection and oil change. Your schedule is filling up for the week and you are in the middle of a timing belt job.
Jodie handles it: Jodie answers, gets the vehicle year, make, model, license plate, and preferred dates. You get the booking request by text and can slot them in when you check your schedule.
After-Hours Fleet Call
The situation: A local fleet manager calls at 7pm because one of their delivery vans has a check engine light and they need it looked at before the morning route.
Jodie handles it: Jodie answers, gets the van details, the warning light description, and the fleet manager's contact number. The message is waiting for you so you can arrange a first-thing slot.
The next breakdown call is going to a shop that answers.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Auto Repair Shops
Everything you need to stop missing calls and keep the shop full.
Never Miss a Breakdown Call
When someone is stuck in a parking lot with a car that won't start, the first shop to answer gets the job. Jodie picks up right away and gets the details before they try the next place.
Job Details Before They Pull In
Jodie asks about the vehicle make and model, what the problem is, and how urgent it is, so you know what to expect before the car rolls into the bay.
Sounds Like Your Front Desk
Callers think they're speaking to your service advisor. Jodie knows what services you offer, which makes you work on, and your shop hours.
Cover the Busy Hours
Forward calls during shop hours, inspection season rushes, lunch breaks, or whenever everyone is under a car. Pause it when things slow down.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your shop calls right away.
FAQ Frequently Asked Questions
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The next breakdown call is one missed ring away.
Let Jodie answer your shop calls while you are under the hood on the lift.
First 7 days free, then pricing from C$99/month