AI Receptionist for Medical Clinics
Patients on hold will try the next clinic. Jodie answers your calls when the front desk is overwhelmed or the office is closed, day or night.
Trusted by 1,600+ Canadian service businesses
The problem
A patient calling for a same-day appointment will not wait on hold
The morning rush hits every clinic the same way. Patients call at once for same-day appointments, prescription renewals, lab results, and referral follow-ups. Your receptionist is handling check-ins at the desk while the phone rings non-stop. After hours, patients with urgent concerns get voicemail. In a country where millions of Canadians don't have a family doctor, every unanswered call from a prospective patient is a patient lost to the clinic down the road.
- 15-30% of morning calls go unanswered during peak hours at the average family practice
- Patients calling for same-day appointments will try a walk-in clinic if they cannot get through
- After-hours calls from worried patients go to voicemail with no triage or reassurance
- New patient inquiries worth C$500+ per year are lost when the phone goes unanswered
15-30%
of morning calls missed during peak hours at the average family practice
24/7
patient calls, but most offices only answer 8 hours a day
C$500+
annual value of every new patient you miss
How Doctor's Offices Use Jodie
Same-Day Appointment Request
The situation: A patient calls at 8:10am feeling unwell and needing a same-day appointment. The phone lines are jammed with 30 other patients all calling at the same time.
Jodie handles it: Jodie answers right away, asks about their symptoms, how long they have been unwell, and how urgently they need to be seen. Your front desk gets a triage-ready summary so they can slot them in with the right physician.
Prescription Renewal & Lab Results
The situation: A patient calls to renew a prescription or ask about blood work results. The doctor is mid-appointment and the receptionist is checking in another patient at the desk.
Jodie handles it: Jodie answers, takes the patient name, date of birth, and what they are calling about. For renewals, she captures the medication name and pharmacy. Your team gets a message they can handle between appointments without interrupting patient care.
After-Hours Patient Concern
The situation: A parent calls at 7pm because their child has had a persistent fever and they are not sure whether to go to the emergency room or wait until morning.
Jodie handles it: Jodie answers, asks about the symptoms, the child's age, and how long the fever has lasted. For genuine emergencies, Jodie directs them to call 911 or go to the nearest ER. The message is flagged urgent and sent to the on-call physician or held for first thing in the morning.
New Patient Looking for a Family Doctor
The situation: Someone calls because they have been on a waitlist for a family doctor and heard your clinic may be accepting new patients. It is 6pm and the office is closed.
Jodie handles it: Jodie answers, welcomes them, asks about their provincial health card, any existing conditions, and their preferred physician or appointment time. You start the next morning with a new patient lead ready for intake.
Your next patient is calling. Who is answering the phone?
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for FreeReal reviews Real results from real businesses
Built for Doctor's Offices & Clinics
Everything you need to stop missing patient calls and keep your practice running smoothly.
Never Miss a Patient Call
When patients call during the morning rush, at lunch, or after hours, Jodie picks up right away. No more hold music, no more patients heading to a walk-in clinic instead.
Accurate Patient Details
Jodie asks about symptoms, how long the issue has been going on, and how urgently they need to be seen. She captures their provincial health card number for new patients so your team can process them faster.
Sounds Like Your Front Desk
Patients think they're speaking to your receptionist. Jodie knows your physicians, office hours, walk-in availability, and what services your clinic offers.
Cover Every Gap
Forward calls during the morning rush, lunch breaks, staff sick days, after hours, or whenever the front desk is overwhelmed. Jodie fills every gap in your phone coverage.
Live in Minutes
No IT support needed. Set up call forwarding on your clinic phone line and Jodie starts handling patient calls right away.
FAQ Frequently Asked Questions
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Your next patient is one missed call away.
Let Jodie answer your clinic calls while your team focuses on patient care.
First 7 days free, then pricing from C$99/month