Answering Service for Fence Companies
Every missed call is a missed fence job. Jodie answers your calls when you're on-site setting posts or nailing boards, day or night.
Trusted by 1,600+ Canadian service businesses
The problem
A homeowner with cedar boards snapped off after a winter storm won't wait for you to finish a job
Fence inquiries are seasonal and weather-driven. After a major storm or spring thaw, your phone rings nonstop but you're already booked on other work. The short building season from May to October means everyone wants their fence done at once. When you're on-site setting posts below the frost line or nailing pressure-treated boards, picking up the phone is not happening. The homeowner getting three estimates from HomeStars will book whoever answers first.
- 88% of callers getting fence estimates won't leave a voicemail and will call the next contractor on HomeStars
- After a winter storm, you could lose 10-15 repair jobs in a single week to competitors who answer
- A full-time office person costs C$3,500+/month but your call volume is seasonal and unpredictable
- Every estimate request a competitor answers first is a job worth C$3,000+ that you will never see
88%
of callers getting fence estimates won't leave a voicemail
10-15
fence jobs lost after a single storm to missed calls
C$3,000+
average value of a fence job lost to a missed estimate call
How Fence Companies Use Jodie
Storm Damage Emergency
The situation: A homeowner wakes up to find their cedar fence snapped at the posts after a winter ice storm. Their dog can get out and they need someone as soon as the weather clears.
Jodie handles it: Jodie answers right away, asks how many sections are damaged, what type of fence it is, whether there are pets or kids at risk, and gets the address. You get a text with the details so you can schedule the repair between existing jobs.
Mid-Installation Call
The situation: You're halfway through a 200-foot cedar privacy fence, setting posts below the frost line with your crew, when a new inquiry comes in for a full backyard fence and gate.
Jodie handles it: Jodie takes the call, asks about the fence style, approximate footage, whether they need a gate, and when they want the work done. You get the details by text when you break for lunch.
New Privacy Fence Estimate
The situation: A homeowner calls wanting an estimate for a new backyard fence. They want pressure-treated lumber, roughly 180 feet along the property line, with a gate. They are getting three estimates from HomeStars.
Jodie handles it: Jodie asks about the fence style, total footage, whether old fencing needs removing, any lot line concerns, and side access. You get the details by text so you can arrange a site visit or provide a ballpark price quickly.
After-Hours Frost Heave Concern
The situation: A homeowner calls at 7pm because their fence posts have shifted from frost heave over the winter and the fence is leaning badly into the neighbour's yard. They want someone to take a look once the ground thaws.
Jodie handles it: Jodie answers, asks about the fence condition, how many posts are affected, and how urgent the situation is. The message is waiting for you so you can call back first thing in the morning and book a spring repair visit.
The next storm could send 20 calls your way. Who is answering?
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for FreeReal reviews Real results from real businesses
Built for Fence Companies
Everything you need to stop missing inquiries and win more fence jobs.
Never Miss an Estimate Request
When a homeowner wants a new cedar privacy fence or has storm damage, the first fence company to answer gets the job. Jodie picks up right away and gets the details so you can respond before anyone else.
Job Details You Can Estimate From
Jodie asks about the fence style, approximate linear footage, whether old fencing needs removing, property line surveys, and any municipal permit requirements, so you can provide a ballpark before you even visit the site.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows whether you do cedar, pressure-treated, chain-link, or vinyl, and what areas you cover.
Handle the Short Season Rush
When the snow melts and everyone wants their fence done before winter, Jodie handles every call. No more scrambling to return 20 voicemails at the end of a long day.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your fence company calls right away.
FAQ Frequently Asked Questions
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The next fence job is one missed call away.
Let Jodie answer your calls while you are out on the job site.
First 7 days free, then pricing from C$99/month