After-Hours Answering for Flooring Companies
Too busy cutting planks to answer? Jodie picks up your flooring calls when you're mid-installation or the saw is running, day or night.
Trusted by 1,600+ Canadian service businesses
The problem
A homeowner with a flooded basement floor isn't going to wait for you to finish cutting planks
Flooring jobs keep your hands full all day. When you're on your knees tapping engineered hardwood into place, running a saw in the garage, or measuring rooms back-to-back, you can't answer the phone. The homeowner who needs water-damaged flooring replaced or new vinyl plank in the basement is already comparing quotes, and the first company to pick up wins the job.
- 82% of callers comparing flooring companies won't leave a voicemail and will call the next one
- During spring renovation season, you could be losing 5-10 quote requests per week to competitors
- A part-time office person costs C$1,400+/month but your call volume depends on the season
- Every quote request a competitor answers first is a job worth C$1,000+ that you will never see
82%
of callers comparing flooring quotes won't leave a voicemail
5-10
flooring quote requests lost per week during renovation season
C$1,000+
average value of a flooring job lost to a missed quote call
How Flooring Companies Use Jodie
Urgent Water Damage Replacement
The situation: A homeowner calls because a burst pipe has warped the hardwood across the main floor. The water has been cleaned up but the boards are buckling and they need someone to assess and replace the damaged sections.
Jodie handles it: Jodie answers right away, asks what type of flooring is damaged, how large the affected area is, whether the leak has been fixed, and how soon they need the work done. You get a text with all the details so you can call back with availability.
Mid-Installation Call
The situation: You're on your knees fitting engineered hardwood in a condo, with the nailer going and planks that need placing before the adhesive sets, when a new inquiry comes in.
Jodie handles it: Jodie takes the call, asks what flooring the caller wants, which rooms need doing, and their timeline. You get the details by text when you're between rooms and can check your schedule.
Basement Flooring Quote
The situation: A homeowner calls wanting vinyl plank installed in their finished basement. They are concerned about moisture and want something that can handle humidity swings from the furnace running all winter.
Jodie handles it: Jodie asks about the basement square footage, whether there is a moisture barrier in place, what look they want, and their timeline. You get the details by text so you can recommend the right product and schedule a visit.
After-Hours Property Manager Call
The situation: A property manager calls at 7pm because a tenant moved out and the flooring in a rental unit needs replacing before the new tenant moves in next week.
Jodie handles it: Jodie answers, asks how many rooms need new flooring, what type they want, whether the unit is empty, and the move-in deadline. The message is waiting for you so you can schedule a visit first thing in the morning.
Your next flooring job is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for FreeReal reviews Real results from real businesses
Built for Flooring Companies
Everything you need to stop missing inquiries and fill your installation schedule.
Never Miss a Quote Request
When a homeowner wants new hardwood or needs vinyl plank for a basement renovation, the first flooring company to answer gets the job. Jodie picks up right away and gets the details so you can respond first.
Job Details You Can Quote From
Jodie asks about the square footage, flooring type wanted, current subfloor condition, and whether the space has moisture concerns like a basement, so you can quote accurately or schedule a measuring visit.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows whether you install hardwood, engineered wood, vinyl plank, laminate, or carpet, and what areas you cover. She works with your existing workflow.
On Your Terms
Forward calls during installations, measuring days, or the spring renovation rush. Turn it off during quieter periods when you can answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your flooring calls right away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
Answering Service for House Painters
The exterior season is short and quote requests flood in. Jodie answers every painting inquiry while you're on the brush.
Answering Service for General Contractors
On the job site all day? Jodie fields your quote requests, supplier calls, and new project inquiries while you work.
Home Services Phone Answering Service
Renovation inquiries and repair calls captured instantly, so leads don't slip while you're mid-project.
Handyman Answering Service
Storm window season and your phone is ringing off the hook? Jodie takes the call so you win the job instead of losing it to voicemail.
Your next flooring job is one missed call away.
Let Jodie answer your calls while you are out on an installation.
First 7 days free, then pricing from C$99/month