Pest Control Phone Answering Service
Elbow-deep in a crawl space treating for mice? Jodie takes your pest control calls when you're on a job, day or night.
Trusted by 1,600+ Canadian service businesses
The problem
A homeowner who just found carpenter ants in the deck isn't going to wait for a callback
Emergency pest calls are where you make your money, but they come in when you're busiest on the job. When you're in a crawl space setting traps, treating a wasp nest on a soffit, or doing a bed bug heat treatment, you can't answer your phone. The homeowner who just found mouse droppings in the pantry isn't going to try you twice. They'll call the next company on Google.
- 90% of callers reporting a live pest sighting won't wait to leave a voicemail
- During spring and summer, you could be losing 5-10 jobs per week to competitors who answer first
- Emergency pest calls spike seasonally but a full-time receptionist costs C$3,000+/month year-round
- Every call a competitor answers is a customer you will never get back
90%
of callers with a pest emergency won't leave a voicemail
5-10
pest control leads lost per week to missed calls in peak season
C$3,000+
monthly cost of a receptionist you only need during busy season
How Exterminators Use Jodie
Mice in the Walls
The situation: A homeowner hears scratching in the walls at night and finds droppings in the kitchen cupboards. They want someone out before the weekend.
Jodie handles it: Jodie answers right away, calms the caller, gets the address, asks where the activity is and whether they have noticed entry points or droppings elsewhere. You get a text with all the details so you can schedule an inspection.
Mid-Treatment Call
The situation: You're doing a bed bug heat treatment in a downtown apartment when your phone rings with a new inquiry for carpenter ant damage in a deck.
Jodie handles it: Jodie takes the call, asks about the type of pest, where the damage is, and how long it has been going on. You get the details by text when you're done with the treatment.
Wildlife Removal Inquiry
The situation: A homeowner calls because they hear raccoons in their attic. They want to know if you handle wildlife removal and how much it costs.
Jodie handles it: Jodie asks about the type of animal, where the activity is, how long it has been going on, and whether there is visible damage to the soffit or roof. You get the details so you can call back with a price and schedule a visit.
After-Hours Wasp Nest
The situation: A parent calls at 8pm because their kids found a wasp nest in the backyard playset. Someone was already stung and they want it removed before tomorrow.
Jodie handles it: Jodie answers, gets the address, asks about the nest location, how big it is, and whether anyone is allergic. The message is flagged urgent so you can call back and arrange a removal.
The next emergency job is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Pest Control
Everything you need to stop missing jobs and start growing your business.
Never Miss an Emergency Call
When a homeowner finds mice in the walls or a wasp nest over the front door, the first exterminator to answer gets the job. Jodie picks up right away and gets the details so you can respond before anyone else.
Job Details You Can Act On
Jodie asks about the pest type, where the activity is, how long it has been going on, and whether there are children or pets in the home, so you can show up with the right equipment and materials.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows whether you handle mice, carpenter ants, wasps, bed bugs, or wildlife removal, and what areas you service.
On Your Terms
Forward calls during peak season, overnight, or whenever you are out on jobs. Pause it when things slow down in winter. No contracts, no minimums.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your pest control calls right away.
FAQ Frequently Asked Questions
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The next pest emergency is one missed call away.
Let Jodie answer your calls while you are out on a job.
First 7 days free, then pricing from C$99/month