Jodie - AI Answering Service

AI Receptionist for Dental Practices

Your next new patient is calling right now. Jodie answers your dental practice calls when reception is overwhelmed or the surgery is closed, day or night.

Answers patient calls 24/7, including out of hours
Captures details: symptoms, urgency, appointment requests
Sends you a summary by text and email right away
Knows your services, opening hours, and appointment types
Dental Practices using Hey Jodie AI answering service

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The problem

A patient with a cracked tooth won't wait on hold while you're with another patient

Your reception desk is the bottleneck. During surgery hours, your receptionist is checking patients in, processing payments, and filing notes, all while the phone rings. Lunch breaks, staff sickness, and after-hours calls mean even more missed calls. New patients who can't get through will simply book with the practice down the road.

  • 68% of patients who can't reach a dental practice on the first call will try a different practice
  • The average dental practice misses 15-20 calls per week during peak surgery hours
  • A full-time receptionist costs €2,000+/month, and still cannot answer when they are with a patient at the desk
  • Every missed new patient registration is worth €500+ in lifetime value
Overwhelmed dental receptionist unable to answer ringing phone while helping patients

68%

of patients will try another practice if they cannot get through

15-20

patient calls missed per week during peak surgery hours

€500+

lifetime value of every new patient registration you miss

How Dental Practices Use Jodie

Emergency toothache call being handled by AI dental receptionist

Emergency Toothache

The situation: A patient calls at 7pm with a severe toothache that started after dinner. They are in pain and need to know if they can be seen first thing tomorrow.

Jodie handles it: Jodie answers straight away, asks about the pain level, when it started, and whether there is any swelling. You get a text with all the details so you can slot them in as an emergency appointment first thing.

Dentist treating patient while AI receptionist handles incoming phone calls

Calls During Surgery

The situation: Your dentist is mid-procedure and your receptionist is checking in the next patient. Three calls come in at once: a new patient wanting to register, a reschedule, and a question about a treatment plan.

Jodie handles it: Jodie handles all three calls simultaneously, captures each request, and sends your team a summary for each. Nothing falls through the cracks, even during your busiest clinics.

AI receptionist handling new patient registration for dental practice

New Patient Registration

The situation: Someone has just moved to the area and calls to register as a new patient. Your receptionist is on lunch break and the phone goes unanswered.

Jodie handles it: Jodie answers, welcomes them to the practice, asks for their name, contact details, and whether they have any immediate dental concerns. You get the registration details ready for when your team is back at the desk.

After-hours dental emergency call being answered by AI phone service

After-Hours Emergency

The situation: A parent calls at 8pm because their child has knocked a tooth out playing football. They need to know what to do and whether you can see them urgently.

Jodie handles it: Jodie answers, asks about the injury, gives reassuring guidance about preserving the tooth in milk, and captures the details so you can arrange an emergency appointment as soon as the surgery opens.

Your next new patient is calling. Who is answering the phone?

Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.

Get Started for Free

Real reviews

Built for Dental Practices

Everything you need to stop missing patient calls and keep your appointment book full.

Never Miss a Patient Call

When a patient calls with a dental emergency or wants to book an appointment, Jodie picks up straight away. No more lost new patients because the phone rang out during a busy clinic.

Accurate Patient Details

Jodie asks about the patient's symptoms, how long the problem has been going on, and how urgently they need to be seen, so your team can triage and schedule appropriately.

Sounds Like Your Receptionist

Patients think they're speaking to your front desk. Jodie knows your services, whether you offer NHS and private treatment, and your opening hours.

Cover Every Gap

Forward calls during lunch breaks, staff sickness, after hours, or whenever the reception desk is overwhelmed. Jodie fills every gap in your phone coverage.

Live in Minutes

No tech skills or IT support needed. Set up call forwarding and Jodie starts handling your patient calls straight away.

FAQ

Your next new patient is one missed call away.

Let Jodie answer your practice calls while your team focuses on patient care.

Get Started for Free

First 7 days free, then pricing from €49/month