Property Management Answering Service
Tenant emergencies don't wait for you to finish a viewing. Jodie answers your phone when you're on viewings, inspections, or out of the office.
Trusted by 1,600+ Irish service businesses
The problem
Tenant emergencies do not wait for you to get back to the office
When you're conducting viewings, doing property inspections, or meeting contractors, you cannot answer every call. But a tenant with a burst pipe or a broken boiler needs someone now. Landlords checking on their property also expect prompt responses. Unanswered calls mean frustrated tenants, unhappy landlords, and a reputation that suffers.
- 60% of tenants will escalate if their call is not answered quickly
- Landlords expect their property manager to be reachable
- Missed emergency calls can lead to costly property damage
- A full-time receptionist costs €1,500+/month just to answer the phone
60%
of tenants escalate complaints when calls go unanswered
24/7
tenant emergencies can happen at any time of day or night
€1,500+
monthly cost of a receptionist to answer your calls
How Property Managers Use Jodie
Tenant Emergency: Burst Pipe
The situation: A tenant calls in a panic. There is water pouring from under the kitchen sink and they do not know how to turn off the stopcock.
Jodie handles it: Jodie picks up, talks the tenant through turning off the water if possible, takes the property address and flat number, and marks the call as urgent. You get an immediate notification with all the details to dispatch an emergency plumber.
On a Viewing, Cannot Answer
The situation: You're showing a prospective tenant around a property when your phone buzzes with a call from another tenant or a landlord.
Jodie handles it: Jodie answers, takes the caller's details and the reason for their call, and lets them know you will be in touch shortly. The message is in your inbox when the viewing ends.
Landlord Checking In
The situation: A landlord calls to ask about a maintenance issue at one of their properties. They want an update on the repair and when the contractor is scheduled.
Jodie handles it: Jodie takes the landlord name, property address, and the specific question. You get a clear message so you can pull up the details and call back with the update.
After-Hours Lock-Out
The situation: A tenant calls at 10pm because their front door lock has broken and they cannot secure their flat overnight.
Jodie handles it: Jodie takes the details, marks it as urgent, and lets the tenant know you are being notified immediately. You get an alert so you can arrange an emergency locksmith.
That tenant emergency is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the properties.
Get Started for FreeReal reviews Real results from real businesses
Built for Property Management Companies
Everything you need to keep tenants happy and landlords informed.
Never Miss a Tenant Emergency
Whether it is a burst pipe, a boiler breakdown, or a lock-out, Jodie picks up straight away, assesses urgency, and sends you the details so you can act fast.
Structured Maintenance Reports
Jodie asks about the property address, the issue, when it started, and how urgent it is. You get a clear maintenance report you can forward straight to the right contractor.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows your properties, your emergency procedures, and how to triage calls by urgency.
On Your Terms
Forward calls when you're on viewings, doing inspections, or out of hours. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your office phone and Jodie starts answering your property management calls straight away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
Virtual Receptionist for Estate Agents
Buyer enquiries move fast. Jodie answers every call before they move on to the next agent.
24/7 Call Answering for Locksmiths
Lockout calls go to whoever answers first. Jodie picks up in seconds, before your competitors even check voicemail.
Answering Service for Plumbers
Boiler emergency at midnight? Jodie takes the call, books the job, and lets you sleep until the van's needed.
AI Answering Service for Small Businesses
Your customers get a real answer every time they call, not a voicemail that never quite feels professional.
The next tenant call is one missed call away.
Let Jodie take your calls while you're managing the portfolio.
First 7 days free, then pricing from €49/month