Catering Answering Service
Catering calls go to whoever picks up first. Jodie answers your phone while you're prepping, cooking, or running an event, so every enquiry gets through.
Trusted by 1,600+ Australian service businesses
The problem
You can't answer the phone when you're plating 200 canapes for a Melbourne Cup lunch
When you're in the kitchen prepping for tomorrow's corporate morning tea, setting up a spit roast at a venue, or building a grazing table for a wedding, you cannot stop to answer a call. But the bride who wants you to cater her reception is calling now. She is not leaving a voicemail. She is calling the next caterer on her list.
- 65% of people looking for a caterer won't leave a voicemail
- Clients planning events call 2-3 caterers and book whoever answers first
- That adds up to 3-5 lost bookings per month
- An average catering booking is worth A$2,000+ in revenue
65%
of callers looking for a caterer won't leave a voicemail
3-5
catering bookings lost per month to missed calls
A$2,000+
average value of each catering booking
How Caterers Use Jodie
New Client: Wedding Reception
The situation: A couple are planning their summer wedding in December and want to discuss menus for 120 guests. They need a grazing table for pre-ceremony drinks and a sit-down meal with vegan, gluten-free, and halal options.
Jodie handles it: Jodie picks up, asks about the wedding date, venue, guest count, dietary requirements, and their budget range. You get a text with a complete brief to prepare a proposal.
On-Site at an Event
The situation: You're on-site at a garden party under the marquee, directing your team, checking the spit roast, and managing timings, when your phone buzzes with a new enquiry.
Jodie handles it: Jodie answers, takes the caller's name and event details, and lets them know you will call back once your current event is finished. The lead is in your inbox when you're packing up.
Corporate Morning Tea
The situation: An office manager needs to organise morning tea and afternoon tea for an end-of-year function with 60 staff. She has a per-head budget, a list of dietary requirements, and needs it sorted within the fortnight.
Jodie handles it: Jodie takes all the details: date, location, headcount, dietary needs, and budget. She lets the office manager know you will call back with menu options. Corporate leads are time-sensitive and Jodie makes sure they are captured.
Evening Enquiry: Funeral Wake
The situation: A woman calls in the evening to organise catering for her mother's wake. She needs a simple but respectful spread — sandwiches, scones, and finger food for around 40 people in three days' time.
Jodie handles it: Jodie handles the call with sensitivity, takes the date, venue, guest count, and any preferences. She lets the caller know you will be in touch first thing in the morning. You get the message with everything you need to help.
That wedding booking is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the food.
Get Started for FreeReal reviews Real results from real businesses
Built for Caterers
Everything you need to stop missing bookings and grow your catering business.
Never Miss a Booking
Wedding reception, corporate morning tea, spit roast, grazing table, or funeral wake — Jodie picks up straight away and gets the details.
Event Details Captured
Jodie asks about the event date, type, guest count, dietary requirements, budget, and venue. You get a complete brief before you call back.
Sounds Like Your Business
Callers think they're speaking to your office. Jodie knows your menus, your service styles, and your coverage area.
On Your Terms
Forward calls when you're in the kitchen, at events, or done for the day. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your catering calls straight away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
AI Answering Service for Small Businesses
Your customers get a real answer every time they call, not a voicemail that makes your business sound like it has shut up shop.
Home Services Phone Answering Service
Renovation enquiries and repair callouts captured instantly, so leads don't slip while you're mid-project.
Cleaner Answering Service
Bond clean bookings and new cleaning enquiries captured day and night, so your diary stays full.
Answering Service for Mechanics & Workshops
Breakdown calls and service bookings answered on the first ring, even when you're under the bonnet.
The next big booking is one missed call away.
Let Jodie take your calls while you're in the kitchen.
First 7 days free, then pricing from A$99/month