Mechanics & Workshops
Answering Service for Mechanics & Workshops
Jodie picks up while you're under a car on the hoist.
7 days free, no card needed.
- Answers breakdown and booking calls 24/7
- Captures make, model, rego and fault
- Texts and emails you a summary straight away
- Knows your services, makes and opening hours
What Jodie does for mechanics & workshops
Jodie is an AI answering service for Australian mechanics and workshops. It answers every call, takes the make, model and rego, asks what the fault is and whether the car is driveable, books logbook services and roadworthy checks, and texts you a summary so you can call back with a quote.
Trusted by 1,600+ Australian service businesses
The problem
You can't answer the phone from under a car on the hoist
Running a workshop means your hands are full from 8am to 5pm. You're under cars, running diagnostics, doing roadworthy inspections. The phone rings and you either ignore it or stop mid-job to answer with greasy hands. When pink slip season ramps up, the calls stack up even faster. The driver whose car won't start is not going to leave a message and hope you call back.
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72% of callers needing urgent car repair won't leave a voicemail
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Roadworthy and pink slip demand can double your call volume overnight
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A full-time receptionist costs A$1,800+/month for a small independent workshop
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Every missed breakdown call is a A$400+ repair job walking into another workshop
72%
of breakdown callers won't leave a voicemail
2x
call volume during roadworthy season that overwhelms a one-person front desk
A$400+
average repair value lost with every missed breakdown call
How Mechanics Use Jodie
Breakdown Call
The situation: A driver calls because their car won't start in a shopping centre car park. They need to know if you can look at it today and how much a diagnostic costs.
Jodie handles it: Jodie answers, asks for the make, model, and what happened when they tried to start it. You get a text with the details so you can call back with availability or arrange roadside assist.
Under a Car on the Hoist
The situation: You're lying on a creeper underneath a car replacing brake pads when the workshop phone rings with a new enquiry.
Jodie handles it: Jodie takes the call, gets the vehicle details and the issue, and sends you a text. You finish the brake job safely and check the message when you slide out.
Roadworthy and Service Booking
The situation: A customer calls wanting to book their car in for a roadworthy and full service. Your diary is getting full for the week and you're up to your elbows in a timing belt job.
Jodie handles it: Jodie answers, gets the rego, mileage, and preferred dates. You get the booking request by text and can slot them in when you check your diary.
After-Hours Fleet Call
The situation: A local fleet manager calls at 7pm because one of their delivery vans has a warning light on the dash and they need it looked at before the morning run.
Jodie handles it: Jodie answers, gets the van rego, the warning light description, and the fleet manager's contact number. The message is waiting for you so you can arrange a first-thing slot.
The next breakdown call is going to a workshop that answers.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for Free
Customer story: Car garage
How The Zed Shed got an hour a day back from the phone
"It's just making my life easier."
Mike Owner, The Zed Shed - a day Mike used to spend on the phone
- 1 hr
- calls on a busy day
- 40-50
- a year a receptionist would cost
- £25k
Built for Mechanics & Workshops
Everything you need to stop missing calls and keep the workshop full.
Never Miss a Breakdown Call
When someone is stranded in a car park with a car that won't start, the first workshop to answer gets the job. Jodie picks up straight away and gets the details before they try the next mechanic.
Job Details Before They Arrive
Jodie asks about the vehicle make and model, what the fault is, and how urgent it is, so you know what to expect before the car rolls into the workshop.
Sounds Like Your Front Desk
Callers think they're speaking to your receptionist. Jodie knows what services you offer, which makes you work on, and your opening hours.
Cover the Busy Hours
Forward calls during workshop hours, roadworthy rushes, lunch breaks, or whenever everyone is under a car. Pause it when things quieten down.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your workshop calls straight away.
Features
More of what Jodie does for mechanics & workshops
A driver calls at 7pm about a logbook service. Jodie books the first free morning slot and notes the rego and kilometres.
See how it works Customer memoryA regular calls to book their next logbook service. Jodie checks it is them, and your notes on their Hilux are right there.
See how it works
The Jodie mobile app is here
Stay on top of every call, wherever you are.
Good afternoon, Matt
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FAQ Frequently Asked Questions
Mechanics & Workshops guides
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Free calculators for mechanics & workshops
Quick, no-signup tools to price the work and see what unanswered calls really cost you.
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The next breakdown call is one missed ring away.
Let Jodie answer your workshop calls while you are under the car on the hoist.
First 7 days free, then pricing from A$99/month