Tradies

AI Answering Service for Tradies

Q: Does Jodie understand different types of trade work?

Yes. Jodie is trained on your business details and understands different types of work, from emergency repairs and decking to granny flat conversions and termite damage repairs. She asks the right follow-up questions for each type of job.

Q: Can Jodie flag emergency or urgent calls?

Yes. Jodie recognises urgency and flags time-sensitive calls like burst pipes, roof leaks, and electrical faults so you can prioritise them. You get an immediate notification for urgent jobs.

Q: Will callers know they are speaking to an AI?

Jodie sounds professional and natural. Callers think they are speaking to someone in your office. She knows your services, coverage area, and availability.

Q: I do multiple trades. Can Jodie handle that?

Yes. Whether you are a chippy, a sparky, a general builder, or offer several services, Jodie understands your full range of work and asks the appropriate questions for each type of enquiry.

Q: Do I need any special equipment?

No. You just set up call forwarding on your existing mobile. It takes about two minutes and works with any phone.

Q: Can I use Jodie only when I am on a job?

Yes. Many tradies forward calls to Jodie only when they are on-site or driving. You choose when Jodie picks up. There are no long-term contracts.

Q: How much does it cost compared to losing jobs?

Jodie costs a fraction of a single lost job. If the average trade job is worth A$800+ and you are missing 5-10 calls a month, the maths speaks for itself.

Jodie answers while you're on the tools or in the ute.

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Tradies using Jodie, the AI answering service

Answers calls on the tools or between jobs
Takes job details, suburb and urgency
Texts and emails you a summary straight away
Knows your services, area and availability

What Jodie does for tradies

Jodie is an AI phone answering service for Australian tradies. It answers while you're on the tools or driving between jobs, sorts emergency call-outs from quote requests, takes the job, suburb and urgency, and sends you a summary by text and email so the job doesn't go to the next tradie on Google.

Trusted by 1,600+ Australian service businesses

MyBuilder - Trusted tradesperson platform

Rated People - Professional services marketplace

The problem

You can't answer the phone when you are on a job

When you are up a ladder, under a house, driving the ute between jobs, or running a circular saw, you cannot pick up the phone. But the homeowner who needs an emergency repair or wants a quote for a new deck is not going to wait. They will call the next tradie on hipages.

85% of people calling a tradie won't leave a voicemail
Homeowners call 3-4 tradies and hire whoever answers first
That adds up to 5-10 lost jobs per month
The average job is worth A$800+ to your business

Tradie on a ladder unable to answer phone call

85%

of people calling a tradie won't leave a voicemail

5-10

jobs lost per month to missed calls

A$800+

average value of each lost job

How Tradies Use Jodie

Homeowner urgently calling tradie about water damage

Emergency Repair Call

The situation: A homeowner has water pouring through her ceiling from a burst pipe upstairs. She needs a tradie out today before the plasterboard caves in.

Jodie handles it: Jodie picks up immediately, takes the address, assesses the urgency, and gets the details. You get a text flagged as urgent so you can prioritise it between jobs.

Homeowners requesting a quote while tradie is on another job

Quote Request While On-Site

The situation: A couple wants quotes for a new alfresco area and outdoor deck. They call three tradies from hipages. You are up a ladder at another job and your phone goes to voicemail.

Jodie handles it: Jodie answers, takes the project details: what they want, their address, and timeline. You get the full brief by text and can call them back with a quote that evening.

Driving Between Jobs

The situation: You are in the ute heading to your next job. Your phone rings but you are driving and cannot safely answer it. By the time you arrive and check, the caller has already booked someone else.

Jodie handles it: Jodie picks up the call while you drive. She takes the details, lets the caller know you will be in touch, and texts you the summary. You call them back from your next site.

Landlord calling tradie about urgent tenant maintenance issue

Evening Call From Landlord

The situation: A property landlord calls at 7pm. His tenant has reported a broken hot water system and he needs a tradie to sort it as soon as possible. Your phone is off for the evening.

Jodie handles it: Jodie answers, takes the property address, the tenant issue, and the landlord's contact details. She flags it as urgent and you get the message first thing in the morning, or straight away if you prefer.

That job enquiry is calling. Who is picking up?

Set up Jodie in under 2 minutes. She handles your calls while you handle the job.

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Customer story: Gardening

How Green Gardeners swapped voicemail for an hour a day back

of admin saved every day: 1 hr+
a month a virtual assistant would cost: £600
voicemails in the last few weeks: 0

Watch Simon's story See all customer stories →

Built for Tradies

Everything you need to stop missing jobs and grow your trade business.

Never Miss a Job

Emergency repair, quote request for a deck build, alfresco area, granny flat conversion, or a landlord needing maintenance work - Jodie picks up straight away and gets the details.

Full Job Details Captured

Jodie asks about the job: what needs doing, the property address, when the work is needed, and any access details. You get a complete brief before you call back.

Sounds Like Your Business

Callers think they're speaking to someone in your office. Jodie knows your services, your coverage area, and your availability.

Urgent Jobs Flagged

Jodie recognises urgency, whether it is a burst pipe, a roof leak, or termite damage. Time-sensitive calls are flagged so you can prioritise the emergencies.