Customer memory
An AI receptionist that remembers your regulars
Jodie knows returning callers by their number and checks it is them, so regulars never start from scratch.
7 days free, no card needed. Included on every plan.
Trusted by 1,600+ Australian service businesses
How customer memory works
- 1
A customer gets in touch
Each call, chat, WhatsApp and email goes on their record, with a summary.
- 2
They call back
Jodie matches the number, checks it is them and confirms what she has.
- 3
You add what matters
Add notes, numbers and email addresses. Jodie has them on the next call.
A receptionist who knows your customers
One record for every customer
Each customer gets one timeline. Add a note once, like "Rheem gas unit on the side of the house", and Jodie has it on the next call.
- Several numbers and email addresses per customer
- Merge duplicates or import a spreadsheet
- Mark a customer as do not contact
One history across every channel
Whether a customer called or sent a WhatsApp, it all goes to one place. You and Jodie both see the full story.
Made for repeat customers
A tenant calls about the leaking shower again. Jodie checks it is them and already has the address and last week's call.
Jodie for property managers MechanicsA regular calls to book their next logbook service. Jodie checks it is them, and your notes on their Hilux are right there.
Jodie for mechanics VetsAn owner calls about their dog's check-up after surgery. Jodie recognises them, so they do not have to explain it all again.
Jodie for vetsThe details
- How she recognises callers
- By matching the caller's number to your customer records.
- What she recalls
- Summaries of up to 10 recent calls and WhatsApp chats, plus the customer's important notes.
- Privacy
- Jodie checks who she is speaking to before using anything she knows.
- What she reads out
- A first name and the last three digits of a number, at most.
- Import
- Paste a list, or upload a CSV or Excel file.
- Control
- On by default for new accounts. Switch it off in your message taking settings.
Which plans include it
- Basic includes this feature A$99/month
- Professional includes this feature A$199/month
- Premium includes this feature A$399/month
Every feature is on during the 7-day free trial.
Compare plansCustomer memory: common questions
Jodie can. She matches the number to your customer records, then asks: "Just to check, am I speaking with Priya?"
Once they say yes, she uses what she knows.
Works well with
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Give your regulars a warmer welcome
Start your free trial. Jodie starts remembering customers from the first call.
7 days free, then from A$99 a month. No card needed.