Hey Jodie guides
Win more work from every call
Practical, no-nonsense advice on handling calls, capturing every lead, and growing your business, from the team behind Hey Jodie.

After-hours and emergency plumbing calls: a practical playbook for Aussie plumbers
A burst pipe at 11pm will not wait for opening time. Here is how to cover nights and weekends, triage the genuine emergencies, and capture every after-hours job without running yourself into the ground.
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The best software every plumber needs in 2026
There is no single best plumbing software. Here is an honest, vendor-neutral guide to the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.

How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for winning more plumbing work in Australia: get found on Google, build reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.

How to get more Google reviews as a plumber and turn them into jobs
A practical, plumber-specific system for getting more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.

The real cost of missed calls for an Aussie plumbing business
Most plumbers never tally up what a ringing phone with nobody on it is actually worth. Here is the simple maths, in dollars, and how to stop the leak.

Answering service vs voicemail vs a receptionist for plumbers
Voicemail, a callback habit, a hired receptionist, or an AI answering service. A straight look at what each one really costs an Australian plumber, and which one wins for most.