Electrician Answering Service
You can't answer the phone when you're up a ladder or wrist-deep in a switchboard. Jodie can, day or night.
Trusted by 1,600+ Australian service businesses
The problem
A safety switch trip at 9pm is not going to wait until morning
When you're up a ladder pulling cables or wrist-deep in a switchboard, you can't stop to answer the phone. But the homeowner sitting in the dark with the aircon dead is already trying the next sparky on Google. They're not leaving a voicemail when the power is out and the food in the fridge is warming up.
- 85% of callers reporting an electrical fault won't leave a voicemail
- Emergency electrical callouts go to the first sparky who picks up
- That costs the average electrician 3-5 jobs per week
- A full-time receptionist to field those calls? A$1,500+/month
85%
of callers with an electrical fault won't leave a voicemail
3-5
electrical jobs lost per week to missed calls
A$1,500+
to hire someone just to answer your phone
How Electricians Use Jodie
Emergency Callout
The situation: A homeowner's safety switch keeps tripping and half the house is dark. It's 9pm and 38 degrees. They need a sparky now.
Jodie handles it: Jodie gets the address, asks if there is a burning smell or exposed wiring, and checks whether the whole house is out or just one circuit. You get a text with everything you need to decide whether to head out.
Mid-Job Enquiry
The situation: You're halfway through a switchboard upgrade when your phone rings with a call about a smoke alarm compliance check.
Jodie handles it: Jodie takes the call, finds out how many smoke alarms need checking, gets their name, number, and address, and tells them you'll be in touch. The enquiry is in your inbox before you've finished the job.
Quote Request
The situation: Someone finds you on Hipages and calls about a full solar installation.
Jodie handles it: Jodie asks about the property, the roof type, and their power bills. You get the details by text so you can work up a quote without a callback for the basics.
After-Hours Availability
The situation: A landlord needs a smoke alarm compliance certificate for a rental property and calls after 6pm.
Jodie handles it: Jodie answers, takes the property address and landlord details, and asks how many alarms need checking and when the tenant can provide access. The message is ready for you first thing.
That switchboard upgrade enquiry just went to your voicemail. And then to another sparky.
Set up Jodie in under 2 minutes. No contracts, no tech skills, no missed electrical jobs.
Get Started for FreeBuilt for Electricians
Everything you need to stop missing work and start growing your business.
Never Miss an Emergency
Safety switch trips and power outages happen at the worst times. Jodie picks up straight away and gets the job details so you can respond fast.
Job Details You Can Quote From
Jodie asks about the fault, the age of the switchboard, and how many circuits are affected. You turn up prepared instead of going in blind.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows your licence details, the areas you cover, and what work you take on.
On Your Terms
Forward calls when you're on a job, out on a callout, or done for the day. Turn it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts taking your electrical enquiries straight away.
The Jodie mobile app is here
Stay on top of every call, wherever you are.
Good afternoon, Matt
Here's your overview
FAQ Frequently Asked Questions
Electricians guides
Practical advice for electricians on handling calls, capturing leads, and growing.
The best electrician software for Australian sparkies in 2026
There is no single best electrician software. This is an honest, vendor-neutral roundup of the job management tools Australian electricians actually run, compared on scheduling, invoicing, compliance certs and free tiers, plus the call-handling layer none of them cover.
How to get more electrical work: a sparky's playbook for winning jobs
A step-by-step playbook for winning more electrical work in Australia: the lead channels that actually pay off, then the conversion half nobody covers - answering every call so the leads you generate turn into booked jobs.
What to charge as a self-employed electrician: Australian rates and a pricing formula
A pricing model for self-employed electricians in Australia: benchmark hourly and day rates, the overhead and non-billable-time maths, and how to set a rate that hits your take-home target.
Free calculators for electricians
Quick, no-signup tools to price the work and see what unanswered calls really cost you.
Build a clean, professional invoice and download it as a PDF in a couple of minutes.
Build a clean, professional quote for any job and download it as a PDF in minutes.
Work out what to charge to install a home EV charger in Australia - by charger power, cable run and switchboard, so you quote fast and price every job right.
See what unanswered calls really cost your business every week, month and year.
Work out the revenue that slips away from calls outside your opening hours.
Integrations
Works with the software you already run on
Jodie can drop every call straight into your CRM, so an enquiry becomes a lead without anyone typing it up.
Switching from another service?
Comparing answering services for electricians?
See how Hey Jodie stacks up against the providers most electricians consider switching from.
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While you're up the ladder, Jodie's on the phone.
Every missed call is a missed switchboard upgrade or emergency callout.
First 7 days free, then pricing from A$99/month