Every call, straight into GoHighLevel
Jodie answers your calls 24/7, qualifies the caller, then adds or updates the contact in GoHighLevel and sets a follow-up task automatically. Whether your account is branded GoHighLevel or a white-label LeadConnector, it is the same connection.
- Answers every call 24/7 and qualifies the caller
- Adds or updates the contact in GoHighLevel
- Creates a follow-up task so no lead goes cold
Jodie GoHighLevel Trusted by 1,600+ Australian service businesses
The pipeline
How Jodie and GoHighLevel work together
Jodie handles the phone call. Zapier carries the details across. GoHighLevel holds the contact and the task. The whole chain runs the moment a call ends, through the LeadConnector app, which is the name GoHighLevel uses on Zapier.
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Step 1
A call comes in
Jodie answers in your business name, day or night. Callers think they are talking to your front desk, not a machine.
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Step 2
Jodie qualifies the caller
She works out who is calling and why - a new lead, an existing customer, a quote request or a booking - and asks the questions you would ask: what they need, when, and how to reach them.
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Step 3
Zapier fires the moment the call ends
Jodie's "New Call" trigger starts your Zap and hands the caller details and a tidy summary to the LeadConnector app, which is GoHighLevel's connection on Zapier.
New Call trigger Create Lead -
Step 4
The contact and task land in GoHighLevel
GoHighLevel adds the caller as a new contact, or updates the one you already have, then a follow-up task appears against it, ready for someone to pick up and action.
-
Step 1
A call comes in
Jodie answers in your business name, day or night. Callers think they are talking to your front desk, not a machine.
-
Step 2
Jodie qualifies the caller
She works out who is calling and why - a new lead, an existing customer, a quote request or a booking - and asks the questions you would ask: what they need, when, and how to reach them.
-
Step 3
Zapier fires the moment the call ends
Jodie's "New Call" trigger starts your Zap and hands the caller details and a tidy summary to the LeadConnector app, which is GoHighLevel's connection on Zapier.
New Call trigger Create Lead -
Step 4
The contact and task land in GoHighLevel
GoHighLevel adds the caller as a new contact, or updates the one you already have, then a follow-up task appears against it, ready for someone to pick up and action.
Six calls your business gets every week, handled
Each call type needs different questions and lands as the right contact and task in GoHighLevel. Here is exactly what Jodie captures and what you find waiting when you log in.
A new lead calls
Someone taps your Google ad at 8pm, calls the number, and wants to know what you charge.
Jodie captures
- Name, phone and email
- What they need and where they are
- Rough budget or size of the job
- How soon they want it done
Outcome in GoHighLevel
A new contact in GoHighLevel tagged as a phone lead, plus a task for your team to call back with a price first thing.
An existing customer calls
A customer already on your books calls to chase a job or move an appointment.
Jodie captures
- Who they are and the job in question
- What they want changed or chased
- Any new details since last time
- The best time to reach them
Outcome in GoHighLevel
Jodie matches them to their existing GoHighLevel contact and updates it - no duplicate - with a task flagged for whoever owns the account.
A booking request
A caller wants to book you in and asks what you have free this week.
Jodie captures
- The service they want
- Preferred days and times
- The address or location
- Name and contact details
Outcome in GoHighLevel
A contact created or updated with the request, and a task to confirm the booking and get it on the calendar.
A quote or estimate request
A homeowner describes the work and wants a ballpark before they commit to anyone.
Jodie captures
- The job and roughly what it involves
- Property or site details
- Their timeline and budget
- How they want the quote sent
Outcome in GoHighLevel
A contact with the job captured, and a task for your estimator to follow up while the lead is still warm.
An after-hours call
It is past 6pm, the office is shut, and a caller would otherwise hit voicemail and ring a competitor.
Jodie captures
- Name and number
- What they were calling about
- How urgent it is
- When they would like a call back
Outcome in GoHighLevel
A contact added in GoHighLevel and a task waiting first thing - so the call that used to be a lost voicemail is now a lead in your pipeline.
A support or service issue
An existing customer calls with a problem that needs sorting and someone to own it.
Jodie captures
- Who they are and what the issue is
- How urgent it is
- Any account or job reference
- How they want it resolved
Outcome in GoHighLevel
Their contact is updated with the issue, and a task is assigned and flagged urgent where it needs same-day action.
- New prospect
A new lead calls
Someone taps your Google ad at 8pm, calls the number, and wants to know what you charge.
Name, phone and emailWhat they need and where they areRough budget or size of the jobHow soon they want it doneGOutcome in GoHighLevel
A new contact in GoHighLevel tagged as a phone lead, plus a task for your team to call back with a price first thing.
new lead phone - Current customer
An existing customer calls
A customer already on your books calls to chase a job or move an appointment.
Who they are and the job in questionWhat they want changed or chasedAny new details since last timeThe best time to reach themGOutcome in GoHighLevel
Jodie matches them to their existing GoHighLevel contact and updates it - no duplicate - with a task flagged for whoever owns the account.
existing customer follow up - Prospect
A booking request
A caller wants to book you in and asks what you have free this week.
The service they wantPreferred days and timesThe address or locationName and contact detailsGOutcome in GoHighLevel
A contact created or updated with the request, and a task to confirm the booking and get it on the calendar.
booking appointment - Prospect
A quote or estimate request
A homeowner describes the work and wants a ballpark before they commit to anyone.
The job and roughly what it involvesProperty or site detailsTheir timeline and budgetHow they want the quote sentGOutcome in GoHighLevel
A contact with the job captured, and a task for your estimator to follow up while the lead is still warm.
quote estimate - Caller after hours
An after-hours call
It is past 6pm, the office is shut, and a caller would otherwise hit voicemail and ring a competitor.
Name and numberWhat they were calling aboutHow urgent it isWhen they would like a call backGOutcome in GoHighLevel
A contact added in GoHighLevel and a task waiting first thing - so the call that used to be a lost voicemail is now a lead in your pipeline.
after hours missed call - Customer
A support or service issue
An existing customer calls with a problem that needs sorting and someone to own it.
Who they are and what the issue isHow urgent it isAny account or job referenceHow they want it resolvedGOutcome in GoHighLevel
Their contact is updated with the issue, and a task is assigned and flagged urgent where it needs same-day action.
support urgent
One call, 2 records
What actually lands in GoHighLevel
Every call Jodie takes writes to the records your team already works from. You are not handed a voicemail to type up - you get a contact that is up to date and a task that tells someone what to do next.
One call to Jodie
writes to 2 GoHighLevel records
You are not handed a voicemail to type up. The call fans out into the records your team already works from.
- GCreated
Contact in GoHighLevel
- Caller name
- Phone number
- Email address
- Source, marked as a phone call via Jodie
- Tags such as new lead, after hours or existing customer
Added in GoHighLevel the moment the call ends, or matched and updated if the caller is already on file.
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Task in GoHighLevel
A follow-up task against the contact, so the call gets actioned and not forgotten.
A title covering what the caller wanted A due date for the call back The full call summary in the notes Assigned to the right user or pipeline
Why businesses wire Jodie into GoHighLevel
It is not just call answering. It is a phone line that feeds your CRM the way you would if you had time to sit on every call.
Every call in GoHighLevel, not a notebook
No more numbers on a sticky note or a voicemail nobody got round to. The contact is in GoHighLevel, and a task tells someone exactly what to do next.
No duplicate contacts
Jodie matches a caller to the contact you already have and updates it, so your database stays clean instead of filling up with the same person three times over.
Out of hours is covered
Plenty of calls come in after you have shut for the day. Jodie answers then, and GoHighLevel has the contact and a task waiting first thing.
Qualified, not just "someone rang"
Jodie asks what they need, when, and how to reach them. You open GoHighLevel to a contact and a task you can act on, not a name and a number with no context.
GoHighLevel or LeadConnector, same connection
Whether your account is branded GoHighLevel or a white-label LeadConnector from your agency, it is the same Zapier app and the same setup. Nothing else changes.
Live in an afternoon
The connection runs on Zapier through the LeadConnector app, so there is no integration project and no developer. Set call forwarding, switch on the Zap, and you are taking calls into GoHighLevel today.
Jodie and GoHighLevel: common questions
Where Jodie and GoHighLevel fit
Built for the way you work
Jodie for Home Services
Renovation enquiries and repair callouts captured instantly, so leads don't slip while you're mid-project.
Jodie for Plumbers
Hot water system dies at midnight? Jodie takes the call, books the job, and lets you sleep until the ute is needed.
Jodie for Air Conditioning & HVAC
When the AC goes down in a heatwave, every minute counts. Jodie answers your calls while you are out on jobs.
Jodie for Electricians
Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.
Jodie for Roofers
Cyclone and hailstorm calls flood in when you're on a job. Jodie captures every lead while you're up on the roof.
Jodie for Gardeners
Garden design enquiries and maintenance bookings captured while you're behind the mower or laying turf.
Jodie also takes calls into GoHighLevel for Cleaners , Pest Control , Fitness & Personal Training , Hairdressers , Real Estate Agents , Solar Installation , Insurance Brokers , Dental Clinics and Chiropractic & Physiotherapy .
Stop losing calls to voicemail
Let Jodie answer your calls and drop every one into GoHighLevel as a contact and a follow-up task, while you get on with the work.
First 7 days free, then pricing from A$99/month