Jodie - AI Answering Service
Jodie - AI Answering Service
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Hey Jodie guides

Property Management guides

Practical advice for property management on handling calls, capturing leads, and winning more work.

See how Hey Jodie works for property management Tenant issues, landlord queries, and maintenance calls handled day and night, even when you're on-site. Explore
A property manager holds a phone to their ear and writes a repair note on a pad at a desk, with a board of labelled property keys behind them.
Comparison6 min read

Best answering service for property management: AI vs human vs voicemail vs in-house

The four ways to cover your phones compared - AI receptionist, human answering service, voicemail, and an in-house hire - scored on maintenance triage, after-hours emergency routing, 24/7 coverage, and the true monthly cost.

An Australian property manager reviewing tenancies and maintenance jobs on property management software at a desk
Comparison7 min read

Best property management software in Australia (2026)

A vendor-neutral roundup of the best property management software for Australian property managers and portfolio landlords in 2026, picked by the job it does: tenancy management, rent and trust accounting, maintenance, compliance and owner reporting, plus the one job none of them do.

A property manager at a kitchen table in the evening, phone held to one ear, writing a triage note on a paper pad next to a printed contractor list during an after-hours tenant call.
Operations7 min read

After-hours call handling for property managers: the triage playbook

The after-hours system most vendors will not spell out: a triage decision tree for tenant emergencies, when to dispatch a tradie, how to script the message, and why night-time call capture wins you landlords.

A letting agent working out a property management fee on a desk calculator over rental paperwork and printed property particulars
Cost7 min read

Property management fees in Australia: what to charge and how to package it

How Australian property managers set fees: percentage of rent vs flat fee vs letting fee, benchmarks by service tier, and packaging that wins landlords instead of scaring them off.

Explore other trades

Real Estate Agents

Buyer enquiries move fast. Jodie answers every call before they move on to the next agent.

4 guides

Locksmiths

Lockout calls go to whoever answers first. Jodie picks up in seconds, before your competitors even check voicemail.

3 guides

Plumbers

Hot water system dies at midnight? Jodie takes the call, books the job, and lets you sleep until the ute is needed.

9 guides

Electricians

Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.

3 guides

Air Conditioning & HVAC

When the AC goes down in a heatwave, every minute counts. Jodie answers your calls while you are out on jobs.

3 guides

Roofers

Cyclone and hailstorm calls flood in when you're on a job. Jodie captures every lead while you're up on the roof.

3 guides

Pest Control

Termite scares and snake sightings pile up fast. Jodie picks up so you can pick up the job.

3 guides

Dental Clinics

New patient calls and appointment queries answered straight away. No hold music, no missed bookings.

3 guides
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