Jodie - AI Answering Service

AI Receptionist for Dental Clinics

Your next new patient is calling right now. Jodie answers your dental clinic calls when reception is flat out or the practice is closed.

Answers patient calls 24/7, including after hours
Captures details: symptoms, urgency, appointment requests
Sends you a summary by text and email straight away
Knows your services, clinic hours, and health fund details
Dental Clinics using Hey Jodie AI answering service

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The problem

A patient with a cracked tooth won't wait on hold while your receptionist is flat out

Your reception desk is the bottleneck. During clinic hours, your receptionist is checking patients in, processing Medicare claims, and dealing with health fund queries, all while the phone rings. Lunch breaks, staff sick days, and after-hours calls mean even more missed calls. New patients who can't get through will book with the practice down the road.

  • 68% of patients who can't reach a dental clinic on the first call will try a different practice
  • The average dental practice misses 15-20 calls per week during peak clinic hours
  • A full-time receptionist costs A$3,500+/month, and still cannot answer when they are with a patient at the desk
  • Every missed new patient registration is worth A$700+ in lifetime value
Overwhelmed dental clinic receptionist unable to answer ringing phone while helping patients

68%

of patients will try another clinic if they cannot get through

15-20

patient calls missed per week during peak clinic hours

A$700+

lifetime value of every new patient you miss

How Dental Clinics Use Jodie

Emergency toothache call being handled by AI dental clinic receptionist

Emergency Toothache

The situation: A patient calls at 7pm with a severe toothache that started after dinner. They are in real pain and want to know if they can get in first thing tomorrow.

Jodie handles it: Jodie answers straight away, asks about the pain level, when it started, and whether there is any swelling. You get a text with all the details so you can fit them in as an emergency appointment first thing.

Dentist treating patient while AI receptionist handles incoming phone calls

Calls During Clinic

The situation: Your dentist is mid-procedure and the receptionist is processing a health fund claim for the last patient. Three calls come in at once: a new patient wanting to register, a reschedule, and someone asking about gap payments for a crown.

Jodie handles it: Jodie handles all three calls at once. She takes the new patient details, processes the reschedule request, and notes the health fund query. Your team gets a summary for each call.

AI receptionist handling new patient registration for dental clinic

New Patient Registration

The situation: A family has just moved to the area and calls to register. They want to know if your practice accepts their Medibank Private cover and whether their kids are eligible for the Child Dental Benefits Schedule.

Jodie handles it: Jodie answers, welcomes them, collects their details, and notes their health fund and the children's ages. You get the registration details and can check CDBS eligibility before calling them back.

After-hours dental emergency call being answered by AI phone service

After-Hours Emergency

The situation: A parent calls at 8pm because their child copped a cricket ball to the mouth and knocked a tooth loose. They need to know what to do and whether you can see them urgently.

Jodie handles it: Jodie answers, asks about the injury, gives reassuring guidance about keeping the area clean, and gets all the details so you can arrange an emergency appointment as soon as the clinic opens.

Your next new patient is calling. Who is picking up?

Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.

Get Started for Free

Real reviews

Built for Dental Clinics

Everything you need to stop missing patient calls and keep your appointment book full.

Never Miss a Patient Call

When a patient calls with a dental emergency or wants to book an appointment, Jodie picks up straight away. No more lost new patients because the phone went unanswered during a packed morning clinic.

Accurate Patient Details

Jodie asks about the patient's symptoms, how long the problem has been going on, and how urgently they need to be seen. Your team gets enough information to triage and book the right appointment.

Sounds Like Your Receptionist

Patients think they're speaking to your front desk. Jodie knows your services, your clinic hours, and whether you accept major health funds. She handles questions about gap payments and the Child Dental Benefits Schedule.

Cover Every Gap

Forward calls during lunch breaks, staff sick days, after hours, or whenever the reception desk is flat out. Jodie fills every gap in your phone coverage.

Live in Minutes

No tech skills or IT support needed. Set up call forwarding and Jodie starts handling your patient calls straight away.

FAQ

Your next new patient is one missed call away.

Let Jodie answer your clinic calls while your team focuses on patient care.

Get Started for Free

First 7 days free, then pricing from A$99/month