Answering Service for Financial Planners
Your next client is calling right now. Jodie answers your calls when you are in client meetings, reviewing portfolios, or out of the office.
Trusted by 1,600+ Australian service businesses
The problem
You cannot advise one client and answer calls from another
When you're sitting across the table discussing a client's superannuation strategy or SMSF, you cannot stop to answer the phone. But the couple who just received a redundancy payout, or the professional looking to consolidate their super funds, is calling now. They are not leaving a voicemail about their life savings. They are calling the next planner on the list.
- 65% of people seeking financial advice won't leave a voicemail
- Prospective clients call 2-3 planners and go with whoever answers first
- That adds up to 2-4 lost clients per month
- A full-time receptionist costs A$4,500+/month just to answer the phone
65%
of people seeking financial advice won't leave a voicemail
2-4
prospective clients lost per month to missed calls
A$4,500+
monthly cost of a receptionist to answer your calls
How Financial Planners Use Jodie
Retirement Planning Enquiry
The situation: A couple in their late 50s calls to discuss their superannuation and whether they can afford to retire at 60. They want to understand the transition-to-retirement strategy and how to structure their drawdown.
Jodie handles it: Jodie picks up, asks about their situation, what super funds they have, and when they are hoping to retire. You get a text with all the details so you can prepare for a productive first meeting.
Mid-Meeting, New Enquiry Calls
The situation: You're conducting an annual review with an existing client when a prospective new client calls your office.
Jodie handles it: Jodie answers, takes the caller's details, asks what advice they are looking for, and lets them know you will call back. The lead is in your inbox when your meeting ends.
Inheritance and Estate Planning
The situation: A woman calls after her father passed away. She needs guidance on the estate, capital gains implications on inherited assets, and what to do with the proceeds from the sale of his property.
Jodie handles it: Jodie asks about the nature of the inheritance, any time pressures, and what outcomes she is hoping for. You get a detailed brief so you can approach the conversation with sensitivity and preparation.
After-Hours Super Consolidation
The situation: A young professional calls at 7pm wanting advice on consolidating multiple super funds and setting up salary sacrifice. They work during the day and can only call in the evening.
Jodie handles it: Jodie takes their details, notes the specific questions about superannuation, and schedules a callback for a time that suits them. The message is ready when you start your day.
That prospective client is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the advice.
Get Started for FreeReal reviews Real results from real businesses
Built for Financial Planning Firms
Everything you need to stop missing prospective clients and keep your practice growing.
Never Miss a Prospective Client
Superannuation consolidation enquiry, SMSF question, or retirement income call — Jodie picks up straight away and gets the details.
Qualified Lead Details
Jodie asks what advice they need, their financial situation, and how soon they want to meet. You get a clear brief to decide whether they are a good fit for your practice.
Sounds Like Your Practice
Callers think they're speaking to your office. Jodie knows your areas of expertise, the types of clients you work with, and your AFSL authorisations.
On Your Terms
Forward calls when you're in client meetings, reviewing portfolios, or done for the day. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your office phone and Jodie starts answering your financial planning calls straight away.
FAQ Frequently Asked Questions
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Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
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Virtual Receptionist for Real Estate Agents
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AI Answering Service for Small Businesses
Your customers get a real answer every time they call, not a voicemail that makes your business sound like it has shut up shop.
The next prospective client is one missed call away.
Let Jodie take your calls while you're focused on your clients.
First 7 days free, then pricing from A$99/month