After-Hours Answering for Flooring Companies
Too busy cutting planks to answer? Jodie picks up your flooring calls when you're mid-installation or the saw is running, day or night.
Trusted by 1,600+ Australian service businesses
The problem
A homeowner with a flooded kitchen floor won't wait for you to finish cutting planks
Flooring jobs keep your hands full all day. When you're kneeling on the floor clicking hybrid planks into place, running a drop saw in the garage, or measuring up rooms back-to-back, you can't answer the phone. The homeowner who needs water-damaged timber replaced or a new kitchen floor is already comparing quotes, and the first company to answer wins.
- 82% of callers comparing flooring companies won't leave a voicemail and will call the next one
- During the spring renovation rush, you could be losing 5-10 quote requests per week to competitors
- A part-time office person costs A$1,400+/month but your call volume depends on the season
- Every quote request a competitor answers first is a job worth A$1,200+ that you will never see
82%
of callers comparing flooring quotes won't leave a voicemail
5-10
flooring quote requests lost per week during renovation season
A$1,200+
average value of a flooring job lost to a missed quote call
How Flooring Companies Use Jodie
Urgent Water Damage Replacement
The situation: A homeowner calls because a burst pipe has buckled the timber flooring across their kitchen and living room. They need someone to assess the damage and replace the floor as soon as possible.
Jodie handles it: Jodie answers straight away, asks what type of flooring is damaged, how large the affected area is, whether the leak has been fixed, and how urgent the replacement is. You get a text with all the details so you can call back with availability.
Mid-Installation Call
The situation: You're on your knees clicking hybrid planks into place in a lounge room, with the drop saw set up outside and adhesive drying, when a new enquiry comes in.
Jodie handles it: Jodie takes the call, asks what flooring the caller wants, which rooms need doing, and their timescale. You get the details by text when you've finished the section and can check your diary.
New Kitchen Floor Quote
The situation: A homeowner calls wanting hybrid flooring fitted in their kitchen and dining area. They've seen a floor they like at Carpet Court and want to know if you can supply and fit it.
Jodie handles it: Jodie asks about the room dimensions, the product they have in mind, current floor condition, and whether they need the old floor lifted. You get the details by text so you can arrange a measuring-up visit or provide an estimate.
After-Hours Landlord Enquiry
The situation: A landlord calls at 8pm because a tenant has moved out and the carpet in every room needs replacing before the new tenant moves in next week.
Jodie handles it: Jodie answers, asks how many rooms need new flooring, what type they want, whether the property is empty, and the move-in deadline. The message is waiting for you so you can arrange a visit first thing in the morning.
Your next flooring job is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Flooring Companies
Everything you need to stop missing enquiries and fill your installation diary.
Never Miss a Quote Request
When a homeowner wants new timber floors or has water damage that needs sorting, the first flooring company to answer gets the job. Jodie picks up straight away and gets the details so you can respond first.
Job Details You Can Quote From
Jodie asks about the room size in square metres, flooring type wanted, current subfloor condition, and whether furniture needs moving, so you can quote accurately or arrange a measuring-up visit.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows whether you fit hybrid, timber, laminate, vinyl plank, or carpet, and what areas you cover. Handles enquiries about products from Carpet Court, Carpet Call, and trade suppliers.
On Your Terms
Forward calls during installations, measuring-up days, or the spring renovation rush. Switch it off during quieter periods when you can answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts handling your flooring calls straight away.
FAQ Frequently Asked Questions
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Your next flooring job is one missed call away.
Let Jodie answer your calls while you are out on an installation.
First 7 days free, then pricing from A$99/month