Pest Control Phone Answering Service
Under a house doing a termite treatment? Jodie takes your pest control calls when you're on a job, day or night.
Trusted by 1,600+ Australian service businesses
The problem
A homeowner who just found termite damage in the subfloor isn't going to wait for a callback
Emergency pest calls are where you make your money, but they come in when you're busiest on site. When you're under a house doing a termite barrier, removing a possum from a roof cavity, or treating a cockroach infestation in a commercial kitchen, you can't answer your phone. The homeowner who just spotted a redback near the kids' play area isn't going to try you twice. They'll call the next mob on Google.
- 90% of callers reporting a live pest sighting won't wait to leave a voicemail
- During summer pest season, you could be losing 5-10 jobs per week to competitors who answer first
- Emergency pest calls spike seasonally but a full-time receptionist costs A$4,500+/month year-round
- Every call a competitor answers is a customer you will never get back
90%
of callers with a pest emergency won't leave a voicemail
5-10
pest control leads lost per week to missed calls in peak season
A$4,500+
monthly cost of a receptionist you only need during busy season
How Pest Controllers Use Jodie
Termite Discovery
The situation: A homeowner notices soft, damaged timber in the bathroom floor and suspects white ants. They are panicking about structural damage and want a pest inspector out as soon as possible.
Jodie handles it: Jodie answers straight away, calms the caller, gets the address, asks where the damage is and whether the property has had a previous termite inspection or barrier treatment. You get a text with all the details so you can schedule an inspection.
Mid-Treatment Call
The situation: You're under a house installing a chemical termite barrier when your phone rings with an enquiry for a pre-purchase building and pest inspection.
Jodie handles it: Jodie takes the call, asks about the property address, settlement date, and whether the buyer's conveyancer needs the B&P report in a specific format. You get the details by text when you're back above ground.
Pre-Purchase Pest Inspection
The situation: A buyer calls needing a building and pest report before auction day on Saturday. They are comparing three pest inspectors and want the best price and fastest turnaround.
Jodie handles it: Jodie asks about the property address, property type, when the auction is, and whether they need a combined B&P or pest-only report. You get the details by text so you can call back with availability and pricing.
After-Hours Snake Sighting
The situation: A homeowner calls at 9pm because they spotted a brown snake near the back door. The kids were playing outside an hour ago and they want it removed tonight.
Jodie handles it: Jodie answers, gets the address, asks where the snake was last seen, how big it was, and whether anyone can identify the species. The message is flagged urgent so you can call back and arrange a removal.
The next emergency callout is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Pest Control
Everything you need to stop missing callouts and start growing your business.
Never Miss an Emergency Callout
When someone finds termite damage in the subfloor or a snake in the laundry, the first pest controller to answer gets the job. Jodie picks up straight away and gets the details so you can respond before anyone else.
Job Details You Can Act On
Jodie asks about the pest type, where the activity is, how long it has been going on, and whether there are children or pets on the property, so you can show up with the right gear and chemicals.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows whether you handle termites, cockroaches, spiders, possums, or snakes, and what areas you cover.
On Your Terms
Forward calls during summer pest season, overnight, or whenever you are out on jobs. Pause it when things quieten down in winter. No contracts, no minimums.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your pest control calls straight away.
FAQ Frequently Asked Questions
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The next pest emergency is one missed call away.
Let Jodie answer your pest control calls while you are out on a job.
First 7 days free, then pricing from A$99/month