Pet Grooming Call Answering Service
Too busy grooming to answer? Jodie picks up your phone while you're bathing, clipping, or blow-drying, so every new client gets through.
Trusted by 1,600+ Australian service businesses
The problem
You can't answer the phone with a wet cavoodle on the table
When you're mid-groom, holding a wriggly dog still, running clippers, or rinsing shampoo in 35-degree heat, you cannot stop to answer a call. But the new puppy owner looking for a summer coat trim is calling now. They found you on Google with great reviews. They are not leaving a voicemail. They are calling the next groomer on the list.
- 70% of people looking for a pet groomer won't leave a voicemail
- Pet owners call 2-3 groomers and book whoever answers first
- That adds up to 5-8 lost bookings per month
- A regular grooming client is worth A$80+/month in recurring revenue
70%
of callers looking for a pet groomer won't leave a voicemail
5-8
grooming bookings lost per month to missed calls
A$80+
monthly value of each regular grooming client
How Pet Groomers Use Jodie
New Client: Summer Clip
The situation: A cavoodle owner calls wanting a short summer clip before the heat hits. The coat is getting thick and they are worried about their dog overheating. They want to know pricing and how soon you can fit them in.
Jodie handles it: Jodie picks up, asks about the dog's breed, coat condition, and what they are looking for. She lets them know you will call back with availability and pricing. You get a text with the full picture.
Mid-Groom, Hands Full
The situation: You're mid-way through a full groom on a large groodle, one hand holding the dog steady, the other running clippers, when your mobile rings.
Jodie handles it: Jodie answers, takes the caller's name and what they need, and lets them know you will call back once your current appointment is finished. The details are in your inbox when you're done.
Puppy First Groom
The situation: A young family just got a labradoodle puppy and want to book its first ever professional groom. They want to know what to expect and the best age to start.
Jodie handles it: Jodie takes the puppy's breed, age, and their preferred dates. She lets them know you will call back to discuss the first groom process and confirm a time that works.
Evening Enquiry: Tick Season
The situation: A kelpie owner calls in the evening after finding a paralysis tick on their dog. They want a short clip to make tick checks easier and need the earliest available appointment.
Jodie handles it: Jodie takes the details, notes the dog's breed and the reason for the clip, and lets the owner know you will call back first thing in the morning with availability. You get the message ready for your next day's schedule.
That new regular client is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the grooms.
Get Started for FreeReal reviews Real results from real businesses
Built for Pet Groomers
Everything you need to stop missing bookings and grow your grooming business.
Never Miss a Booking
Breed-specific cut, puppy first groom, summer clip, tick prevention trim, or full deshed — Jodie picks up straight away and gets the details.
Breed and Coat Details
Jodie asks about the dog's breed, coat type, size, any matting issues, and what style they want. You get a complete picture before you call back.
Sounds Like Your Salon
Callers think they're speaking to your reception. Jodie knows your services, your pricing tiers, and your availability.
On Your Terms
Forward calls when you're grooming, during back-to-back appointments, or after hours. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your grooming calls straight away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
Answering Service for Vet Clinics
Pet emergencies and new registrations answered with care while your team focuses on the animals in the clinic.
Answering Service for Dog Walkers & Pet Sitters
Out on a walk with a lead in each hand? Jodie books your new clients while you look after the dogs.
Answering Service for Hairdressers
Clients calling to book shouldn't hear voicemail. Jodie answers every call with the warmth your salon deserves.
Answering Service for Mechanics & Workshops
Breakdown calls and service bookings answered on the first ring, even when you're under the bonnet.
The next regular grooming client is one missed call away.
Let Jodie take your calls while you're looking after the dogs.
First 7 days free, then pricing from A$99/month