Plumber Answering Service That Never Clocks Off
Every missed call is a missed job. Jodie answers your plumbing calls when you're under a house or elbow-deep in a burst main.
Trusted by 1,600+ Australian service businesses
The problem
A burst main won't wait for you to call back
When you're under a house re-running a water line, the last thing you can do is answer the phone. But the homeowner with water flooding the laundry is already calling the next plumber on Google. They're not leaving a voicemail when there's water coming through the ceiling.
- 85% of callers with a plumbing emergency won't leave a voicemail
- Homeowners in a plumbing emergency call 2-3 plumbers and go with whoever picks up first
- That adds up to 3-5 plumbing jobs lost per week
- A full-time receptionist costs A$3,000+/month just to answer the phone
85%
of callers with a plumbing emergency won't leave a voicemail
3-5
plumbing jobs lost per week to missed calls
A$3,000+
monthly cost of a receptionist to answer your calls
How Plumbers Use Jodie
Emergency Callout
The situation: A homeowner's hot water system fails at 9pm on a Friday. They call your number but you're at home with the family.
Jodie handles it: Jodie picks up, gets the address, asks if they've found the isolation valve, and whether there's flooding. You get a text with the full picture so you can decide whether to head out.
Mid-Job Enquiry
The situation: You're under a kitchen sink replacing pipework when your phone rings with a new enquiry.
Jodie handles it: Jodie answers, asks what the problem is, takes their name and address, and tells them you'll ring back once you're done. The lead is waiting in your inbox when you come up for air.
Bathroom Renovation Quote
The situation: Someone finds you on hipages and calls to ask about a full bathroom renovation.
Jodie handles it: Jodie asks what fittings they want, the size of the bathroom, and their timeline. You get a summary you can quote from without needing to call back for the basics.
After-Hours Availability
The situation: Your Google listing shows you're closed but a landlord needs an urgent fix for a rental property.
Jodie handles it: Jodie answers, takes the property address, finds out what the issue is, and lets the landlord know you will be in touch first thing. The message is marked urgent so it is top of your list in the morning.
That emergency callout is ringing. Who is picking up?
Set up Jodie in under 2 minutes. She handles your plumbing calls while you handle the pipes.
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Built for Plumbers
Everything you need to stop missing work and start growing your business.
Never Miss an Emergency
Burst mains and hot water failures do not wait. Jodie picks up straight away and gets the job details so you can respond fast.
Job Details You Can Quote From
Jodie finds out what's leaking, whether they've found the isolation valve, and if there's water damage. You can price the job before you even get in the ute.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows your service area, the jobs you take on, and your availability. She works with ServiceM8 or AroFlo workflows.
On Your Terms
Forward calls when you're under a house, out on a callout, or off for the weekend. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your plumbing calls straight away.
FAQ Frequently Asked Questions
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Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
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Elbow-deep in a washing machine? Jodie picks up your calls and books the next repair while you finish the fix.
The next emergency callout is one missed call away.
Let Jodie take your plumbing calls while you're elbow-deep in the job.
First 7 days free, then pricing from A$99/month