Jodie - AI Answering Service

Smith.ai Canada alternative

A flat-rate Smith.ai alternative for Canada

Hey Jodie answers your calls 24/7 with AI from C$99 a month - flat rate, no per-call fees, no 30-call cap.

From C$99 a month, no per-call charges
24/7 cover included, live in minutes
Real AI, not metered minutes or call packs
Cancel anytime, no monthly minimums

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Smith.ai pricing vs Hey Jodie

Two services that both answer your phone. The difference is what you pay per call - and how predictable that number is when call volume spikes.

Hey Jodie Smith.ai
Cost per call (50 calls/month) C$1.98 per call (Basic) C$13.39 per call (Virtual Receptionist Starter)
Starting monthly price From C$99 a month (Basic) From C$134/month (AI plan) or C$402/month (human Starter)
Pricing model Flat monthly, unlimited minutes Per-call plans with per-call overage charges
Per-call overage No per-call charge C$13.40 per extra call on Starter; C$3.30 on the AI plan
Free trial 7 days free, no card needed No risk-free trial, demo call only
Setup time Minutes - forward your phone Onboarding call and intake-script briefing
Who answers Trained AI receptionist Hybrid: AI on the AI plan, US-based humans on Receptionist plans
Practice management integration Clio, PracticePanther via Zapier (Premium plan) Native Clio and PracticePanther
24/7 coverage Included on every plan Included on Virtual Receptionist plans
Trustpilot rating 4.82 out of 5 (56 reviews) 4.7 out of 5

Pricing reflects Smith.ai's published rates at smith.ai/pricing at the time of writing. Smith.ai bills in US dollars (no CAD price card); CAD figures shown above convert at a 1.37 USD/CAD reference rate. Smith.ai operates three product tiers (AI Receptionist, Virtual Receptionist, and Outreach); figures shown reference the AI plan and the Virtual Receptionist Starter. Hey Jodie pricing is published in full in Canadian dollars on the pricing page.

Three reasons Canadian small businesses pick Hey Jodie

Verifiable differences, not marketing claims. Each comes from public information on Smith.ai's site and ours.

01

Flat C$99 a month, not C$402 for thirty calls

Smith.ai's Virtual Receptionist Starter is around C$402 a month for thirty calls, then C$13.40 per extra call. Their AI plan is cheaper at C$134 a month for thirty calls plus C$3.30 per overage, but it caps the same way. Hey Jodie's Basic plan is C$99 a month flat with unlimited calls. At fifty calls in a month - a normal volume for a solo practice or small clinic - the Smith.ai Starter cost works out to C$13.39 per call once the overage hits. On Hey Jodie that same volume is C$1.98 per call. The price doesn't change when your phone rings more.

C$1.98 per call on Hey Jodie at fifty calls a month vs C$13.39 per call on the Smith.ai Starter once the cap goes.

02

Honest about reviews, honest about price

Smith.ai is consistently rated 4.7 out of 5 on Trustpilot and listed on G2 and Capterra. The recurring critical-review theme is pricing surprise - calls run past the cap, the next tier auto-bumps, and the bill grows faster than the call volume. Hey Jodie holds 4.82 out of 5 on Trustpilot across 56 reviews. The pricing model is the difference: flat monthly, no per-call meter, no automatic tier upgrades. You see the bill before you sign and it stays the same shape next month.

Smith.ai 4.7 on Trustpilot, Hey Jodie 4.82 - same buyer satisfaction, no per-call billing on our side.

03

Built for small Canadian firms, not the agencies Smith.ai is priced for

Smith.ai is a strong fit for what it actually is: US-based human receptionists, native Clio integration (Clio is Canadian-founded, which helps), and an intake team a multi-lawyer firm with paralegal cover can hand work to. If you run a Bay Street firm with a dedicated intake desk, the higher tiers do what they say. Hey Jodie is built for the other end of the market: the sole-practitioner family lawyer in Edmonton whose phone rings during a deposition, the two-paralegal personal-injury shop in Mississauga, the family practice in Charlottetown with one receptionist seat. A C$99 flat plan with Zapier-routed Clio handoff on the Premium plan is the right shape for that call-volume curve.

Smith.ai if you need a US intake team; Hey Jodie if you are the team and the phone keeps ringing.

Better fit than Smith.ai if you run

Smith.ai's C$402 Starter floor and hybrid intake team are priced for multi-lawyer firms with case-management workflows. If your phone rings while you are in court, on a site visit or with a patient, these are the Canadian businesses Hey Jodie was built for.

Smith.ai Canada alternative - common questions

How much does Smith.ai cost per month?

Smith.ai publishes three product tiers, billed in US dollars. The AI Receptionist plan is around C$134 a month for thirty calls plus roughly C$3.30 per extra call. The Virtual Receptionist Starter is around C$402 a month for thirty calls plus roughly C$13.40 per extra call. Their Outreach plan and the Pro tiers are quote-only. Hey Jodie publishes Canadian pricing in CAD on the pricing page: C$99 Basic, C$199 Professional, C$399 Premium - all flat, all with unlimited calls.

Does Smith.ai operate in Canada?

Smith.ai is a US-incorporated company headquartered in Palo Alto. They have no Canadian office, no smith.ai/ca site and no Canadian phone number on their contact page. Canadian firms can sign up through smith.ai by forwarding a Canadian landline - the agents are US-based and the invoice is in USD. Hey Jodie supports Canadian numbers natively and bills in CAD.

Is Smith.ai legit?

Yes. Smith.ai is a US-incorporated company founded in 2015 and based in Palo Alto, California. They hold 4.7 out of 5 on Trustpilot, are listed on G2 and Capterra, and serve thousands of US law firms. The questions worth asking your sales contact are about price predictability and contract terms - not legitimacy.

What do Smith.ai reviews say?

The pattern across Trustpilot, G2 and Capterra is consistent. Praise focuses on receptionist quality, the Clio integration and the law-firm-friendly intake scripts. The recurring critical theme is pricing surprise - calls run past the cap, the next tier auto-bumps, and the bill grows faster than the call volume. Hey Jodie's pricing is flat by design: one published price per plan, no per-call meter, no automatic tier upgrades.

How does Smith.ai compare to other answering services for Canadian businesses?

Hey Jodie is C$99 Basic, C$199 Professional and C$399 Premium with unlimited calls on every plan, billed in Canadian dollars. Smith.ai bills per call. Ruby Receptionists - another common comparison - bills per minute. Canadian-specific players like On Call Centre and Extend Communications are quote-only. Smith.ai is the only per-call option in the bracket, so model your expected call volume before you sign.

Is Hey Jodie a good Smith.ai alternative for Canadian law firms?

For solo and small firms, yes. Smith.ai's Clio integration is real and Clio is a Canadian product, so the overlap matters. Hey Jodie's Premium plan routes calls into Clio via Zapier at C$399 a month flat. If you are a multi-lawyer firm with a dedicated intake desk, Smith.ai's higher tiers might still suit; for everyone else, the C$99 floor is the right shape.

How long does it take to switch from Smith.ai to Hey Jodie?

Hey Jodie setup takes minutes - you forward your Canadian business number to the line Jodie gives you and Jodie starts answering. The Smith.ai side depends on your specific agreement. Their site says month-to-month, but check yours before cancelling. Most businesses run both for five to seven days during cutover: Jodie answers first, Smith.ai stays as backup until terms clear, then you cancel.

Try Hey Jodie before your next Smith.ai bill.

7 days free. No card needed. Cancel in one click if it is not the right fit. Most businesses know within the first week.

First 7 days free, then pricing from C$99/month