AI Call Answering for Appliance Repair
You can't answer the phone elbow-deep in a washing machine. Jodie picks up while you are on a service call, so every urgent repair and booking gets through.
Trusted by 1,600+ UK service businesses
The problem
You can't answer the phone when you are inside a machine
When you are lying on a kitchen floor fixing a dishwasher, diagnosing a faulty washing machine motor, or replacing a fridge compressor, you cannot pick up the phone. But the customer whose fridge has just died, with a week's food inside, needs help now. They are not leaving a voicemail. They are calling the next repair company on the list.
- 80% of people calling an appliance repair service won't leave a voicemail
- Customers call 2-3 repair companies and book whoever answers first
- That adds up to 5-8 lost repair jobs per month
- The average repair call is worth £150+ and often leads to repeat business
80%
of people needing appliance repair won't leave a voicemail
5-8
repair jobs lost per month to missed calls
£150+
average value of each repair call
How Appliance Repair Companies Use Jodie
Broken Fridge: Urgent Call
The situation: A mother's fridge has stopped working overnight. She has a week's worth of groceries spoiling and needs a repair technician urgently.
Jodie handles it: Jodie picks up immediately, takes the fridge make and model, what happened, and the customer's availability. She flags it as urgent so you can fit it in as your next job.
Washing Machine Flooding
The situation: A customer's washing machine has sprung a leak mid-cycle and water is spreading across the utility room floor. He needs someone out as soon as possible.
Jodie handles it: Jodie answers, takes the machine details and the severity of the leak, and flags it as an emergency. You get a text within seconds so you can assess whether to divert from your current job.
Oven Broken Before a Holiday
The situation: A woman is preparing for a family gathering and her oven has stopped heating. She has ingredients laid out and needs a repair before the weekend.
Jodie handles it: Jodie takes the oven make, model, and the fault description. She notes the deadline and the customer's availability, so you can schedule a priority visit.
Warranty Follow-Up Call
The situation: A customer is calling back about a repair you did last month. The same fault has reoccurred and they want to discuss the warranty on the parts you fitted.
Jodie handles it: Jodie takes the customer's details, references the previous job, and notes the recurring issue. You get a full brief to check your records before calling back.
That urgent repair call is ringing. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the repairs.
Get Started for FreeReal reviews Real results from real businesses
Built for Appliance Repair Businesses
Everything you need to stop missing repair calls and grow your business.
Never Miss a Repair Call
Broken fridge, leaking washing machine, dead oven, noisy tumble dryer — Jodie picks up straight away and gets the details.
Appliance Details Captured
Jodie asks about the appliance: make, model, what is wrong, when it started, and any error codes showing. You get a complete brief before you even call back.
Sounds Like Your Company
Callers think they're speaking to your office. Jodie knows your services, the brands you repair, your coverage area, and your availability.
Urgent Repairs Flagged
A dead fridge full of food or a washing machine flooding a kitchen cannot wait. Jodie flags urgent calls so you can prioritise the emergencies.
Live in Minutes
No tech skills needed. Set up call forwarding on your business line and Jodie starts answering your appliance repair calls straight away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
Handyman Telephone Answering Service
Hands full? Phone ringing? Jodie takes the call so you win the job instead of losing it to voicemail.
Home Services Phone Answering Service
Renovation enquiries and repair callouts captured instantly, so leads don't slip while you're mid-project.
Electrician Virtual Receptionist
Rewire enquiries and emergency callouts handled instantly, even when you're up a ladder with both hands full.
Answering Service for Mechanics & Garages
Breakdown calls and service bookings answered on the first ring, even when you're under the bonnet.
The next repair job is one missed call away.
Let Jodie take your calls while you get the appliance fixed.
First 7 days free, then pricing from £49/month