Answering Service for Plumbers
Every missed call is a missed job. Jodie answers your plumbing calls when you're elbow-deep in a repair, day or night.
Trusted by 1,600+ UK service businesses
The problem
A burst pipe won't wait for you to call back
When you're under a sink with water spraying everywhere, the last thing you can do is answer the phone. But the homeowner with a flooded kitchen is already calling the next plumber on Google. They're not leaving a voicemail when there's water coming through the ceiling.
- 85% of callers with a leak won't leave a voicemail
- Homeowners in a plumbing emergency call 2-3 plumbers and go with whoever picks up first
- That adds up to 3-5 plumbing jobs lost per week
- A full-time receptionist costs £1,500+/month just to answer the phone
85%
of callers with a plumbing emergency won't leave a voicemail
3-5
plumbing jobs lost per week to missed calls
£1,500+
monthly cost of a receptionist to answer your calls
How Plumbers Use Jodie
Emergency Callout
The situation: A homeowner's boiler breaks down at 9pm on a Friday. They call your number but you're with family.
Jodie handles it: Jodie picks up, gets the address, asks if they've turned the water off, and whether there's flooding. You get a text with the full picture so you can decide whether to head out.
Mid-Job Enquiry
The situation: You're under a kitchen sink replacing pipework when your phone rings with a new enquiry.
Jodie handles it: Jodie answers, asks what the problem is, takes their name and address, and tells them you'll ring back once you're done. The lead is waiting in your inbox when you come up for air.
Quote Request
The situation: Someone finds you on Google and calls to ask about fitting a new bathroom suite.
Jodie handles it: Jodie asks what fittings they want, the size of the bathroom, and when they need it done. You get a summary you can quote from without needing to call back just for the basics.
After-Hours Availability
The situation: Your Google listing shows you're closed but a landlord needs an urgent fix for a rental property.
Jodie handles it: Jodie answers, takes the property address, finds out what the issue is, and lets the landlord know you will be in touch first thing. The message is marked urgent so it is top of your list in the morning.
That emergency callout is ringing. Who is picking up?
Set up Jodie in under 2 minutes. She handles your plumbing calls while you handle the pipework.
Get Started for FreeBuilt for Plumbers
Everything you need to stop missing work and start growing your business.
Never Miss an Emergency
Burst pipes don't wait. Jodie picks up straight away and gets the job details so you can respond fast.
Job Details You Can Quote From
Jodie finds out what's leaking, where the stopcock is, and whether there's water damage, so you can price the job before you even get in the van.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows your callout radius, the jobs you take on, and your availability.
On Your Terms
Forward calls when you're under a sink, out on a callout, or off for the weekend. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your plumbing calls straight away.
The Jodie mobile app is here
Stay on top of every call, wherever you are.
Good afternoon, Matt
Here's your overview
FAQ Frequently Asked Questions
Plumbers guides
Practical advice for plumbers on handling calls, capturing leads, and growing.
The best plumbing invoicing and job-management software for getting paid
A vendor-neutral buyer guide to plumbing invoicing and job-management software: what each tool is best for, how the pricing really works, and the booking-and-call layer the vendors all leave out.
How to start a plumbing business in 2026: the operator setup guide
Everything an operator needs to start a plumbing business: the qualifications and registration to get right, how to set up as a sole trader or limited company, what to charge, the kit you actually need, and how to win and keep your first customers.
What plumbers charge and earn in 2026: an operator pricing guide
What the market pays for plumbing work and what a plumbing business owner actually takes home: typical call-out, hourly and day rates, how to set your own prices, and what quietly eats your margin.
After-hours and emergency call handling for plumbers: a practical playbook
Burst pipes do not wait for office hours. Here is how to handle out-of-hours and emergency calls without burning yourself out or letting good jobs slip away overnight.
The best software every plumber needs in 2026
There is no single best plumbing software. Here is an honest, vendor-neutral guide to the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.
How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for winning more plumbing work: get found on Google, build reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.
What missed calls really cost a plumbing business
Most plumbers have no idea how much money walks out the door every time the phone rings and nobody answers. Here is the simple maths, and what to do about it.
Plumber answering service vs voicemail vs hiring a receptionist
Voicemail, a callback habit, a hired receptionist, or an AI answering service. Here is an honest look at what each one really costs a plumber and which one wins for most.
How to get more Google reviews as a plumber (and turn them into jobs)
A practical, plumber-specific system for getting more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.
Free calculators for plumbers
Quick, no-signup tools to price the work and see what unanswered calls really cost you.
Pick the boiler, add your prices and download a clean quote PDF to send the customer.
Build a clean, professional invoice and download it as a PDF in a couple of minutes.
Build a clean, professional quote for any job and download it as a PDF in minutes.
Work out the day rate you need to charge to actually take home what you want.
Work out what to charge for a call-out from the call-out fee, hourly rate, time on site and materials, so you quote fast and price every job right.
See what unanswered calls really cost your business every week, month and year.
Integrations
Works with the software you already run on
Jodie can drop every call straight into your CRM, so an enquiry becomes a lead without anyone typing it up.
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AnswerForce alternative
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Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
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The next emergency callout is one missed call away.
Let Jodie take your plumbing calls while you're elbow-deep in the job.
First 7 days free, then pricing from £49/month