Customer memory
The AI receptionist that remembers your regulars
Jodie recognises returning callers, checks it is them, and saves them repeating their details.
7 days free, no card needed. Included on every plan.
Trusted by 1,600+ UK service businesses
How customer memory works
- 1
A customer gets in touch
Calls, chats, WhatsApps and emails are saved to their record.
- 2
They call again
Jodie matches their number, checks it is them and confirms what she has.
- 3
You add what matters
Add notes, numbers and emails to the record. Jodie uses them next time.
A receptionist who knows your customers
Everything about a customer, in one place
Each customer has one timeline of calls, WhatsApp messages, emails and notes. Add a note once, like a side gate code, and Jodie has it on the next call.
- Several numbers and email addresses per customer
- Merge duplicates or import a spreadsheet
- Mark a customer as do not contact
One history across every channel
Rang last time, sent a WhatsApp today? It all lands in one history. You see it on the web and in the app, and so does Jodie.
Made for repeat customers
A tenant rings about the boiler again. Jodie confirms it is them, so they skip the address and get straight to the problem.
Jodie for letting agents MechanicsA regular calls to book a service. Jodie checks it is them and has your notes on their car to hand.
Jodie for mechanics VetsAn owner calls about their dog's follow-up. Jodie recognises them, so they do not have to explain it all again.
Jodie for vetsThe details
- How she recognises callers
- By matching the caller's number to your customer records.
- What she recalls
- Summaries of up to 10 recent calls and WhatsApp chats, plus your notes.
- Privacy
- Jodie checks who she is talking to before using anything she knows.
- Customer records
- One timeline per customer across calls, WhatsApp, email and website chat.
- Import
- Paste a list or upload a CSV or Excel file.
- Control
- On by default for new accounts. Switch it off any time.
Which plans include it
- Basic includes this feature £49/month
- Professional includes this feature £99/month
- Premium includes this feature £199/month
Every feature is on during the 7-day free trial.
Compare plansCustomer memory: common questions
Yes. When someone calls from a number on a customer record, Jodie asks: "Just to check, am I speaking with Priya?" Once they confirm, she uses their past calls, chats and your notes.
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Give every regular a warmer welcome
Start a free trial. Jodie remembers your customers from the first call.
7 days free, then from £49 a month. No card needed.