Telephone Answering Service for UK Businesses

Pay-as-you-go rates for a person answering run from 99p a call, for weekday cover only, to £2.20 a call, and ReceptionHQ's bundles start at £25 for 25 calls; Moneypenny, JAM and alldayPA quote on request. Jodie costs a flat £49 a month with unlimited minutes (fair use up to 1,000 calls a month) and no per-call fees, or £99 with call transfers and bookings. Prices exclude VAT (The Answer Centre does not say) and were checked in October 2026.

You divert your business number to the service for every call, only the calls you miss, or out of hours. Jodie picks up in your business name, finds out what the caller needs and takes their details, then emails you a summary and sends it to the Jodie app. You keep your number and can switch the divert on or off at any time.

No. Jodie is an AI receptionist: software with a natural voice that holds a conversation instead of playing a menu. When a caller needs a person, she can put them through to you on the Professional plan, or take a full message on any plan.

That depends on the opening line you choose. You set Jodie's greeting and can include a notice that the call may be answered by an AI assistant and may be recorded; a sample line may be available in the settings. Some callers and some laws expect that notice, so check what applies to your business.

Yes, on the Professional plan at £99 a month and on Premium. Jodie puts the caller through to you or a colleague, and on Basic she takes a full message instead.

Yes. You divert your landline or mobile to Jodie with your network's call divert code or your phone's settings, so customers keep ringing the number they already know, with no porting. Some networks charge for diverted calls, and our call divert pages cover each network's codes or settings and costs.

Yes. Divert every call when you close for the evening, the weekend or a bank holiday, or set a no-answer divert so Jodie only picks up the calls you miss. The price is the same however you use it.

No. Every plan is month to month with no setup fee, and you can cancel at any time. The first 7 days are free with no card, and if you do not choose a plan the service pauses.

Yes: human services such as Moneypenny and ReceptionHQ still answer calls for UK businesses, usually charging per call or per minute. AI answering services now do the same job, and Jodie does it for one flat monthly fee. Which suits you depends on how many calls you get and whether your callers need a person.

It is if missed calls cost you work: one extra job a month usually covers £49. If you take only a handful of weekday calls and rarely miss one, a pay-per-call service or voicemail may be enough.

It is a system that answers calls without a person. Older ones play a menu, such as press 1 for sales; an AI answering service like Jodie holds a conversation, answers questions about your business and takes a message in the caller's own words.

Jodie AI Limited is registered with the ICO (ZB977748) and handles your calls as a data processor under a data processing addendum. Recordings and transcripts are processed in Ireland and the United States with UK GDPR transfer safeguards, and you choose whether calls are recorded and how long they are kept.