Moneypenny answering service
Hey Jodie answers your calls 24/7 with AI from £49/month - no per-call fees, no minimums.
John from Bristol
Jodie answering...
Lead texted to you
12 seconds after the call started
Two ways to stop missing calls. The differences come down to who picks up, what you pay, and how fast you can be live.
| Hey Jodie | Moneypenny | |
|---|---|---|
| Call answering cost | From £49/month | From ~£100/month (custom quote) |
| 24/7 cover | Included on every plan | Higher tier - separate add-on |
| Pricing model | Flat monthly, unlimited minutes | Monthly fee plus per-call or per-minute charges |
| Pricing transparency | Published on /pricing | Custom quote required |
| Who answers | Trained AI receptionist | Human PA team |
| Setup time | Minutes - forward your phone | Briefing period required |
| Channels | Voice (WhatsApp and SMS on the roadmap) | Voice and live chat |
| Contract | Cancel anytime, no minimums | Monthly minimums apply |
Pricing comparison reflects Moneypenny's published information at the time of writing. Their pricing is custom and varies by plan and call volume - request a quote for figures specific to your business.
Moneypenny does not publish UK pricing on their site. Here's the typical customer band vs Hey Jodie's flat plan.
Pricing band
Quote required. Typical UK customer range cited in third-party comparisons.
Moneypenny does not publish UK pricing on moneypenny.com/uk. The typical customer band shown reflects figures cited in third-party UK comparison reviews; request a quote from Moneypenny for figures specific to your call volume. Hey Jodie Basic is flat monthly with unlimited minutes at your locale rate.
Verifiable differences, not marketing claims. Each is sourced from public information about both services.
Hey Jodie publishes every plan on the pricing page. £49/month for Basic, £99/month for Professional, £199/month for Premium. Moneypenny's pricing is custom, with the headline figure typically starting around £100/month and rising fast once you add 24/7 cover.
£49/month vs roughly £100+ for the basic Moneypenny plan.
Forward your phone and Jodie starts answering - no onboarding call, no briefing document, no PA training period. Moneypenny needs a briefing period so the human PA team can learn your business.
Most users go from signup to taking calls in under ten minutes.
Moneypenny built its name on human PAs for big brands and law firms. Hey Jodie is built for plumbers under sinks, accountants in tax season, and electricians on jobs - industry-specific scenarios baked into how Jodie answers.
Real scenarios for plumbers, accountants, electricians and estate agents - the trades whose calls Jodie was built to answer.
Moneypenny's pitch is human PAs. Here's the same call - a new lead at 9pm with a leaking boiler - answered by a human PA and by Hey Jodie's AI.
Scenario: New lead at 9pm: boiler leaking, pressure dropped, needs same-night callout
Competitor
PA
Good evening, [your business name], how can I help?Caller
My boiler is leaking. Pressure has dropped right down. I need someone tonight if possible.PA
I am very sorry to hear that. May I take your name and number?Caller
Yes, Mark Davies, 07700 900123.PA
Thank you Mark. The team will be back in tomorrow at 8am - I will get this through to them first thing.Caller
OK, thanks.Hey Jodie
Jodie
Hello, this is Jodie answering for [your business name]. How can I help?Caller
My boiler is leaking. Pressure has dropped right down. I need someone tonight if possible.Jodie
That sounds urgent - leaking boiler with low pressure. Is the water turned off at the stopcock? Where roughly are you and what's the postcode?Caller
Yes, I turned the water off. SW6 6BD. Can someone come tonight?Jodie
Thanks Mark. I have logged this as a same-night emergency callout in SW6, water off, leaking boiler with low pressure. The on-call engineer will ring you back inside fifteen minutes. May I have a contact number?Caller
Yes, 07700 900123.Jodie
Great. Engineer will call 07700 900123 inside fifteen minutes. If you don't hear back, ring this number and I'll escalate. Safe evening.Both calls were answered politely. The first took a message; the second captured the job, confirmed the safety question, and set a callback window the trader can act on. That is the difference between a PA service and a built-for-trades AI.
Moneypenny's PA-style positioning is premium - and so is the pricing opacity. Here's what you can see before you book a sales call.
| Hey Jodie | Moneypenny | |
|---|---|---|
Base monthly price Hey Jodie: £49 Basic / £99 Professional / £199 Premium published. Moneypenny: quote required. | ||
Per-call or per-minute rate Hey Jodie publishes the flat plan. Moneypenny does not publish billing units on the public site. | ||
Setup or briefing fee Hey Jodie: £0 setup. Moneypenny: briefing period required, fee structure not on the public site. | ||
Free trial (no card) Hey Jodie offers 7 days free with no card. Moneypenny offers a sales call only. | ||
Contract / notice period Hey Jodie: cancel any month from the dashboard. Moneypenny: monthly minimums and notice apply per quote. | ||
Total first-year cost calculable from public info Hey Jodie: 12 x flat plan. Moneypenny: requires a sales call to compute. |
Moneypenny suits firms with a front-of-house brand to protect. If you are out on jobs and just need calls answered, these are the businesses Hey Jodie is built for.
Emergency callouts at 9pm do not wait for an onboarding call. Jodie answers from day one and asks the questions a plumber needs - is the water off, where is the stopcock, how urgent is it.
See Hey Jodie for plumbersTax season call volumes spike fast. A flat plan with unlimited minutes beats per-call billing when every existing client is calling about HMRC at once.
See Hey Jodie for accountantsQuote requests want a fast call back. Jodie captures the job, the postcode and the urgency, then texts it through so you can ring back from the van.
See Hey Jodie for electriciansA buyer browsing Rightmove at 8pm is calling the next agent if you do not pick up. 24/7 cover comes standard, not as an upsell.
See Hey Jodie for estate agentsMoneypenny does not publish UK pricing on their site - you have to request a quote. Their basic plan typically starts around £100 a month for limited call answering during business hours, with 24/7 cover and higher call volumes pushing the price into the £200-£300 range. Hey Jodie publishes pricing on the pricing page: £49/month Basic, £99/month Professional, £199/month Premium - all with unlimited minutes.
Moneypenny forwards your business calls to a team of UK-based human receptionists who answer in your business name. They take messages, transfer urgent calls, and forward leads via email. Hey Jodie does the same job with AI - same call forwarding setup, same call handling pattern, but with a flat monthly plan instead of per-call billing and 24/7 cover included as standard.
There is not one right answer - it depends on your industry and how technical your callers are. Hey Jodie is built for trades, accountants, and small service businesses where calls are about jobs and quotes. We publish all pricing, set up in minutes, and do not require a briefing period. Try it for 7 days free; if it is not the right fit, cancel in one click.
Moneypenny typically bills per call or per minute on top of a monthly fee, with rates that vary by plan. Hey Jodie plans include unlimited minutes - you pay the flat monthly fee and that is it. The Basic plan at £49/month covers call answering, message taking, and lead capture by text and email.
Jodie sounds natural and is trained on your business, so most callers think they are speaking to your office. If a caller asks directly whether they are talking to a person, Jodie will not pretend to be human - we think that is the right line, and it has not become a friction point with the trades and service businesses we work with.
Hey Jodie setup takes a few minutes - you forward your phone and Jodie starts answering. Cancelling Moneypenny depends on your contract terms with them, which usually means giving notice on the monthly minimum. Most businesses run both for 5-7 days during the cutover - Jodie picks up first, Moneypenny stays as a backup until the notice period clears, then you cancel.
Move from a custom-quoted PA service to a published-price flat plan. Run both for a week, then give notice per your Moneypenny agreement.
Total time: Under 1 hour active time, 5-7 days parallel + notice per contract
Sign up at the register page. No card needed. You get your Hey Jodie phone number on the spot.
Set conditional forwarding (busy / no answer / always) from your phone provider to the Hey Jodie number.
Hey Jodie picks up first; Moneypenny stays as a backup. Listen to a few call recordings to confirm the AI handles your call shape - intake, message-taking, qualified hand-off.
Moneypenny contracts include monthly minimums and a notice period that depends on your specific agreement. Check yours before cancelling so the bill stops on the date you expect.
Notify your Moneypenny account manager per the notice period. Once the final billing cycle ends, leave the forward to Hey Jodie in place and confirm a test call lands.
Buyer's guides
This comparison is part of our independent buyer's guides ranking the whole field.
7 days free. No card needed. Cancel in one click.
First 7 days free, then pricing from £49/month
