Moneypenny answering service
Hey Jodie answers your calls 24/7 with AI from £49/month - no per-call fees, no minimums.
John from Bristol
Jodie answering...
Lead texted to you
12 seconds after the call started
Two ways to stop missing calls. The differences come down to who picks up, what you pay, and how fast you can be live.
| Hey Jodie | Moneypenny | |
|---|---|---|
| Call answering cost | From £49/month | From ~£100/month (custom quote) |
| 24/7 cover | Included on every plan | Higher tier - separate add-on |
| Pricing model | Flat monthly, unlimited minutes | Monthly fee plus per-call or per-minute charges |
| Pricing transparency | Published on /pricing | Custom quote required |
| Who answers | Trained AI receptionist | Human PA team |
| Setup time | Minutes - forward your phone | Briefing period required |
| Channels | Voice (WhatsApp and SMS on the roadmap) | Voice and live chat |
| Contract | Cancel anytime, no minimums | Monthly minimums apply |
Pricing comparison reflects Moneypenny's published information at the time of writing. Their pricing is custom and varies by plan and call volume - request a quote for figures specific to your business.
Verifiable differences, not marketing claims. Each is sourced from public information about both services.
Hey Jodie publishes every plan on the pricing page. £49/month for Basic, £99/month for Professional, £199/month for Premium. Moneypenny's pricing is custom, with the headline figure typically starting around £100/month and rising fast once you add 24/7 cover.
£49/month vs roughly £100+ for the basic Moneypenny plan.
Forward your phone to the number Hey Jodie gives you and you are live. No onboarding call, no briefing document, no PA training period. Most users go from signup to taking calls inside ten minutes. Moneypenny needs a briefing period so the human PA team can learn your business.
Most users go from signup to taking calls in under ten minutes.
Moneypenny built its name on human PAs for big brands and law firms. Hey Jodie is built for plumbers under sinks, accountants in tax season, electricians on jobs, estate agents in viewings. Industry-specific scenarios are baked into how Jodie answers.
Real scenarios for plumbers, accountants, electricians and estate agents - the same trades whose calls Jodie was built to answer.
Moneypenny suits firms with a front-of-house brand to protect. If you are out on jobs and just need calls answered, these are the businesses Hey Jodie is built for.
Emergency callouts at 9pm do not wait for an onboarding call. Jodie answers from day one and asks the questions a plumber needs - is the water off, where is the stopcock, how urgent is it.
See Hey Jodie for plumbersTax season call volumes spike fast. A flat plan with unlimited minutes beats per-call billing when every existing client is calling about HMRC at once.
See Hey Jodie for accountantsQuote requests want a fast call back. Jodie captures the job, the postcode and the urgency, then texts it through so you can ring back from the van.
See Hey Jodie for electriciansA buyer browsing Rightmove at 8pm is calling the next agent if you do not pick up. 24/7 cover comes standard, not as an upsell.
See Hey Jodie for estate agentsMoneypenny does not publish UK pricing on their site - you have to request a quote. Their basic plan typically starts around £100 a month for limited call answering during business hours, with 24/7 cover and higher call volumes pushing the price into the £200-£300 range. Hey Jodie publishes pricing on the pricing page: £49/month Basic, £99/month Professional, £199/month Premium - all with unlimited minutes.
Moneypenny forwards your business calls to a team of UK-based human receptionists who answer in your business name. They take messages, transfer urgent calls, and forward leads via email. Hey Jodie does the same job with AI - same call forwarding setup, same call handling pattern, but with a flat monthly plan instead of per-call billing and 24/7 cover included as standard.
There is not one right answer - it depends on your industry and how technical your callers are. Hey Jodie is built for trades, accountants, and small service businesses where calls are about jobs and quotes. We publish all pricing, set up in minutes, and do not require a briefing period. Try it for 7 days free; if it is not the right fit, cancel in one click.
Moneypenny typically bills per call or per minute on top of a monthly fee, with rates that vary by plan. Hey Jodie plans include unlimited minutes - you pay the flat monthly fee and that is it. The Basic plan at £49/month covers call answering, message taking, and lead capture by text and email.
Jodie sounds natural and is trained on your business, so most callers think they are speaking to your office. If a caller asks directly whether they are talking to a person, Jodie will not pretend to be human - we think that is the right line, and it has not become a friction point with the trades and service businesses we work with.
Hey Jodie setup takes a few minutes - you forward your phone and Jodie starts answering. Cancelling Moneypenny depends on your contract terms with them, which usually means giving notice on the monthly minimum. Most businesses run both for 5-7 days during the cutover - Jodie picks up first, Moneypenny stays as a backup until the notice period clears, then you cancel.
7 days free. No card needed. Cancel in one click if it is not the right fit. Most businesses know within the first week.
First 7 days free, then pricing from £49/month
