Follow-up texts

Automatic follow-up texts after every call

Q: What does the follow-up text say?

Either a short summary of that call, such as when you will ring back and why, or your own message. For example: "Thanks for calling Kirkstall Plumbing. Someone will be in touch soon."

Q: Is this the same as missed call text back?

No. Missed call text back sends a text because nobody answered. Jodie answers the call first, then texts to confirm what was agreed.

Q: Can I write my own message?

Yes. Choose custom message and write up to 143 characters, which leaves room for the sign-off. Jodie sends it after every call.

Q: Who receives the text?

The caller, if they rang from a UK mobile. If they rang from a landline, Jodie uses the mobile number they gave on the call.

Q: Which plan includes follow-up texts?

Professional (£99 a month) and Premium. Every feature is switched on during the 7-day free trial.

Jodie texts each caller what was agreed, or your own message, the moment the call ends.

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7 days free, no card needed. Included on Professional and Premium plans.

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How follow-up texts work

1

Switch it on

Turn it on in your dashboard, or ask the AI Assistant.
2

Choose what to send

An AI summary of each call, or one message you write.
3

Jodie texts the caller

The text goes when the call ends. You see if it was delivered.

A text that does the follow-up for you

A call summary, or your own words

The summary is one short text saying what the caller asked for and what happens next. Or write one message that goes after every call.

Summaries never include links, email addresses or phone numbers
Your own message fits in one text
Every text ends with [via Jodie AI]

See that it arrived

Each call shows the text Jodie sent, who got it and whether it was delivered.

app.heyjodie.com

Calls

Sarah Holloway Lead

Sat, Oct 10 at 9:42 AM • 3:04

AI Summary

Sarah wants a quote to replace a 15-year-old combi boiler at her house in Headingley. It is losing pressure every few days. She would like a callback today after 3pm.

Follow-up SMS Delivered

Sent to 07700 900412 after the call

Hi Sarah, thanks for calling Kirkstall Plumbing & Heating. Dan will call you back after 3pm today about your boiler quote. [via Jodie AI]

What callers get

Plumbers

"Hi Sarah, Dan will call you back after 3pm today about your boiler quote." She knows someone wrote it down.

Jodie for plumbers Estate agents

"Thanks for calling about the 3-bed on Otley Road. We will call today to book a viewing." It lands before the next agent calls.

Jodie for estate agents Cleaners

"We have your details for an end of tenancy clean and will send a quote by tomorrow." One less reason to ring the next company.

Jodie for cleaners

The details

What is sent: An AI summary of the call, or your own message. One text either way.
Who gets it: The caller on a UK mobile, or the mobile number they give Jodie.
Sign-off: Every text ends with [via Jodie AI].
Limits: Up to 5 follow-up texts to the same person a day.
Opt-outs: Callers can reply STOP, and Jodie stops texting them.
Delivery: Sending, Sent, Delivered or Not delivered, shown on each call.

Which plans include it

Basic does not include this feature £49/month
Professional includes this feature £99/month
Premium includes this feature £199/month

Every feature is on during the 7-day free trial.

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Follow-up texts: common questions

Can Jodie text the caller after the call?

Yes. Switch on follow-up SMS and Jodie texts each caller when the call ends, with a summary of the call or your own message.

What does the follow-up text say?

Is this the same as missed call text back?

Can I write my own message?

Who receives the text?

Which plan includes follow-up texts?

Works well with

See every feature

Appointment booking

Books callers straight into your calendar

Professional and Premium

Mobile app

Your calls, chats and Jodie in your pocket

Every plan

Customer memory

Recognises returning callers and remembers them

Every plan

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Never leave a caller wondering

Jodie answers, takes the details and confirms it all by text.