Jodie - AI Answering Service

AI Answering Service for Chiropractors & Physios

Your next patient is calling right now. Jodie answers your phone while you are doing an adjustment, treating a sports injury, or mid-way through a therapy session, so every new patient gets through.

Answers calls while you are treating patients
Takes patient details, symptoms, and appointment preferences
Sends you a summary by text and email instantly
Knows your treatments, availability, and insurance accepted
Chiropractic & Physiotherapy using Hey Jodie AI answering service

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The problem

You can't answer the phone when you are treating a patient

When you are mid-adjustment, performing mobilisation techniques, or deep into a 30-minute treatment session, you cannot pick up the phone. But the new patient with acute back pain needs an appointment today. And the athlete with a sports injury is not going to leave a voicemail. They are calling the next clinic on the list.

  • 68% of patients calling a clinic won't leave a voicemail
  • New patients call 2-3 clinics and book with whoever answers first
  • That adds up to 8-15 lost new patients per month
  • A new patient treatment course is worth £500+ over their first 6 visits
Physiotherapist unable to answer phone while treating a patient

68%

of patients calling a clinic won't leave a voicemail

8-15

new patients lost per month to missed calls

£500+

value of a new patient treatment course

How Chiropractic & Physio Clinics Use Jodie

New patient calling to book first chiropractic appointment for back pain

New Patient Call

The situation: A woman has been suffering from lower back pain for two weeks and wants to book her first chiropractic appointment. She calls your clinic but you are mid-treatment with another patient.

Jodie handles it: Jodie picks up, takes her details, the nature and duration of her pain, any previous treatment, and her preferred appointment times. You get a text with a complete new patient brief.

Chiropractor focused on patient treatment while AI handles incoming calls

Mid-Session Call Handling

The situation: You are performing a spinal adjustment on a patient and the phone rings with three calls in quick succession: a rebooking, a new enquiry, and a cancellation.

Jodie handles it: Jodie handles all three calls without missing a beat, taking details for each. You finish your treatment undisturbed and get a summary of all three calls between sessions.

Patient calling to check health insurance coverage for chiropractic treatment

Insurance Coverage Query

The situation: A potential patient wants to know if your clinic accepts his health insurance before booking. He calls to ask about BUPA, AXA PPP, or other provider coverage.

Jodie handles it: Jodie answers, takes his insurance provider details, and lets him know you will confirm coverage and call back. You get his details and can verify before returning the call.

Athlete calling for urgent physiotherapy appointment for sports injury

Sports Injury Referral

The situation: A footballer has injured his knee at training and needs urgent physiotherapy. He calls your clinic on a Saturday morning when you are already treating patients.

Jodie handles it: Jodie takes the injury details, the sport, how it happened, severity, and his availability. She flags it as urgent so you can fit him in for an assessment as soon as possible.

That new patient is calling. Who is picking up?

Set up Jodie in under 2 minutes. She handles your calls while you handle the treatments.

Get Started for Free

Real reviews

Built for Chiropractic & Physio Clinics

Everything you need to stop missing patient calls and grow your clinic.

Never Miss a Patient Call

New patient with back pain, sports injury referral, insurance query, or rebooking — Jodie picks up straight away and gets the details.

Patient Details Captured

Jodie asks about the condition, symptoms, duration, and any previous treatment. For new patients, she captures contact details, insurance provider, and preferred appointment times.

Sounds Like Your Clinic

Callers think they're speaking to your reception. Jodie knows your treatments, from spinal adjustments and HVLA to physiotherapy, dry needling, and sports rehabilitation.

Back-to-Back Sessions Covered

When you have patients booked every 30 minutes with no gap to check messages, Jodie picks up every call and you get a summary between sessions.

Live in Minutes

No tech skills needed. Set up call forwarding on your clinic line and Jodie starts answering your patient calls straight away.

FAQ

That new patient is one missed call away from booking with another clinic.

Let Jodie take your calls while you focus on your patients.

Get Started for Free

First 7 days free, then pricing from £49/month