Virtual Receptionist for Estate Agents
Buyer enquiries go to whoever picks up first. Jodie answers your calls when you are out on viewings, in meetings with vendors, or after the office closes for the day.
Trusted by 1,600+ UK service businesses
The problem
A buyer browsing Rightmove at 8pm is not going to wait until morning
Estate agency runs on responsiveness. When you are conducting a viewing, sitting in a valuation appointment, or driving between properties, you cannot answer every call. But evenings and weekends are when most buyers browse property portals. The agent who answers first wins the viewing, the instruction, and the fee.
- 62% of property enquiry calls that go to voicemail never call back
- Peak browsing hours on property portals are 7pm-10pm when your office is closed
- A missed vendor call could cost you an instruction worth £5,000+ in fees
- Every unanswered buyer call is a viewing, and potentially a sale, going to a rival agent
62%
of property enquiry calls that go unanswered never call back
7-10pm
peak portal browsing hours when most agency offices are closed
£5,000+
in fees at risk with every missed vendor instruction call
How Estate Agents Use Jodie
Evening Property Enquiry
The situation: A buyer spots a new listing on Rightmove at 8:30pm and calls your office number to ask about the property and book a viewing. Your office closed at 6pm.
Jodie handles it: Jodie answers, asks which property they are calling about, confirms their budget, and whether they have a property to sell. You start the next morning with a qualified viewing request ready to go.
Out on a Viewing
The situation: You are showing a buyer around a four-bedroom detached and your phone rings with a vendor wanting to discuss an offer on their property.
Jodie handles it: Jodie takes the vendor call, captures the details of the offer they want to discuss, and reassures them you will call back shortly. You give your full attention to the viewing and follow up with the vendor afterwards.
New Valuation Request
The situation: A homeowner calls wanting a free market appraisal for their property. They are thinking of selling and comparing three local agents.
Jodie handles it: Jodie asks about the property type, number of bedrooms, location, and their timeline for selling. You get the details by text so you can call them back and book the valuation before a competitor does.
After-Hours Chain Enquiry
The situation: A solicitor calls at 6:30pm with a question about an exchange date on a property in a chain. The office is closed and nobody is picking up.
Jodie handles it: Jodie answers, takes the solicitor's name, reference, and the details of their query. The message is waiting for you first thing so the chain keeps moving without delays.
Your next instruction is calling. Is anyone picking up?
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for FreeReal reviews Real results from real businesses
Built for Estate Agents
Everything you need to stop missing enquiries and win more instructions.
Never Miss a Buyer Enquiry
When a buyer spots their dream property at 9pm and calls for details, Jodie picks up straight away. No more lost viewings because the call went to voicemail after hours.
Qualified Leads, Not Just Messages
Jodie asks which property they are calling about, their budget, whether they have a property to sell, and when they want to view. You get a lead you can act on, not a name and number.
Sounds Like Your Office
Callers think they're speaking to your front desk. Jodie knows your current listings, your services, and can discuss property types, areas, and price ranges.
Cover Viewings and Evenings
Forward calls when you are out on viewings, in valuation appointments, or after the office closes. Jodie makes sure every caller gets through, especially during peak evening browsing hours.
Live in Minutes
No tech skills or IT support needed. Set up call forwarding and Jodie starts handling your agency calls straight away.
FAQ Frequently Asked Questions
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Your next vendor instruction is one missed call away.
Let Jodie answer your agency calls while you are out winning business.
First 7 days free, then pricing from £49/month