Pest Control Phone Answering Service
Too busy crawling through a loft to answer? Jodie takes your pest control calls when you're suited up mid-treatment, day or night.
Trusted by 1,600+ UK service businesses
The problem
A rat in the kitchen won't wait for you to finish a treatment and call back
Emergency pest calls are where you make your money, but they come in when you're busiest on site. When you're in a loft laying bait stations, under a floor checking traps, or suited up removing a wasp nest, you can't answer your phone. The homeowner who has just seen a rat isn't going to try you twice. They'll call the next company on Google.
- 90% of callers with a live pest sighting won't wait to leave a voicemail
- During summer wasp season, you could be losing 5-10 callouts per week to competitors who answer first
- Emergency pest calls spike seasonally but a full-time receptionist costs £1,500+/month year-round
- Every call a competitor answers is a customer you will never get back
90%
of callers with a pest emergency won't leave a voicemail
5-10
pest control leads lost per week to missed calls in peak season
£1,500+
monthly cost of a receptionist you only need during busy season
How Pest Controllers Use Jodie
Emergency Rat Sighting
The situation: A homeowner spots a rat running across the kitchen floor at 8pm. They are panicking and want someone out as soon as possible.
Jodie handles it: Jodie answers straight away, calms the caller, gets the address, asks where the rat was seen and whether they have noticed droppings elsewhere. You get a text with all the details so you can schedule a callout first thing.
Mid-Treatment Call
The situation: You're in a crawl space under a house laying rodent bait stations when your phone rings with a new enquiry for a wasp nest removal.
Jodie handles it: Jodie takes the call, asks where the nest is, how big it looks, and whether anyone in the house is allergic to stings. You get the details by text when you're back above ground.
Wasp Nest Quote
The situation: A homeowner calls wanting a quote for a wasp nest under the eaves. They are comparing three companies and want someone out today.
Jodie handles it: Jodie asks about the nest location, how high up it is, how long it has been there, and whether there is safe access. You get the details by text so you can call them back with a price or book the job straight away.
After-Hours Tenant Emergency
The situation: A landlord calls at 9pm because their tenant has found mouse droppings in the kitchen cupboards and is threatening to withhold rent.
Jodie handles it: Jodie answers, gets the property address, tenant's contact details, and asks how extensive the droppings are. The message is waiting for you so you can arrange a survey first thing in the morning.
The next emergency callout is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Pest Control
Everything you need to stop missing callouts and start growing your business.
Never Miss an Emergency Callout
When someone spots a rat or finds a wasp nest, the first pest controller to answer gets the job. Jodie picks up straight away and gets the details so you can respond before anyone else.
Job Details You Can Act On
Jodie asks about the pest type, where the activity is, how long it has been going on, and whether there are children or pets in the property, so you can show up with the right equipment.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows whether you handle rodents, wasps, bed bugs, or moles, and what areas you cover.
On Your Terms
Forward calls during wasp season, overnight, or whenever you are out on treatments. Pause it when things quieten down in winter.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your pest control calls straight away.
FAQ Frequently Asked Questions
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The next pest emergency is one missed call away.
Let Jodie answer your pest control calls while you are out on a job.
First 7 days free, then pricing from £49/month