Pet Grooming Call Answering Service
Too busy grooming to answer? Jodie picks up your phone while you're bathing, clipping, or blow-drying, so every new client gets through.
Trusted by 1,600+ UK service businesses
The problem
You can't answer the phone with a wet dog on the table
When you're mid-groom, holding a nervous dog still, running clippers, or rinsing shampoo, you cannot stop to answer a call. But the new puppy owner looking for a first groom is calling now. They are not leaving a voicemail. They are calling the next groomer on the list.
- 70% of people looking for a pet groomer won't leave a voicemail
- Pet owners call 2-3 groomers and book whoever answers first
- That adds up to 5-8 lost bookings per month
- A regular grooming client is worth £80+/month in recurring revenue
70%
of callers looking for a pet groomer won't leave a voicemail
5-8
grooming bookings lost per month to missed calls
£80+
monthly value of each regular grooming client
How Pet Groomers Use Jodie
Returning Client: Hand Strip
The situation: A regular client calls to book their wire-haired terrier in for a hand strip. They want the same groomer as last time and need a Saturday slot.
Jodie handles it: Jodie takes the dog's name, confirms the service, and notes the groomer preference and preferred day. You get a text with the booking request ready to slot into your diary.
Mid-Groom, Hands Full
The situation: You're mid-way through a full groom on a large golden retriever, one hand holding the dog steady, the other running clippers, when your phone rings.
Jodie handles it: Jodie answers, takes the caller's name and what they need, and lets them know you will call back once your current appointment is finished. The details are in your inbox when you're done.
Puppy's First Groom Booking
The situation: A young couple have just got a new puppy and want to book its first ever professional groom. They want to know what to expect and the best age to start.
Jodie handles it: Jodie takes the puppy's breed, age, and their preferred dates. She lets them know you will call back to discuss the first groom process and confirm a time that works.
Evening Enquiry: Muddy Dog Emergency
The situation: A dog owner calls in the evening after their border terrier came back from a walk covered in mud and burrs. They want the earliest available appointment.
Jodie handles it: Jodie takes the details, notes the dog's breed and the state of its coat, and lets the owner know you will call back first thing in the morning with availability. You get the message ready for your next day's schedule.
That new regular client is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the grooms.
Get Started for FreeReal reviews Real results from real businesses
Built for Pet Groomers
Everything you need to stop missing bookings and grow your grooming business.
Never Miss a Booking
Breed-specific cut, puppy first groom, or full deshed — Jodie picks up straight away and gets the details.
Breed and Coat Details
Jodie asks about the dog's breed, coat type, size, any matting issues, and what style they want. You get a complete picture before you call back.
Sounds Like Your Salon
Callers think they're speaking to your reception. Jodie knows your services, your pricing tiers, and your availability.
On Your Terms
Forward calls when you're grooming, during back-to-back appointments, or after hours. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your salon phone and Jodie starts answering your grooming calls straight away.
FAQ Frequently Asked Questions
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The next regular grooming client is one missed call away.
Let Jodie take your calls while you're looking after the dogs.
First 7 days free, then pricing from £49/month