Answering Service for Plumbers
Every missed call is a missed job. Jodie answers your plumbing calls when you're elbow-deep in a repair, day or night.
Trusted by 1,600+ UK service businesses
The problem
A burst pipe won't wait for you to call back
When you're under a sink with water spraying everywhere, the last thing you can do is answer the phone. But the homeowner with a flooded kitchen is already calling the next plumber on Google. They're not leaving a voicemail when there's water coming through the ceiling.
- 85% of callers with a leak won't leave a voicemail
- Homeowners in a plumbing emergency call 2-3 plumbers and go with whoever picks up first
- That adds up to 3-5 plumbing jobs lost per week
- A full-time receptionist costs £1,500+/month just to answer the phone
85%
of callers with a plumbing emergency won't leave a voicemail
3-5
plumbing jobs lost per week to missed calls
£1,500+
monthly cost of a receptionist to answer your calls
How Plumbers Use Jodie
Emergency Callout
The situation: A homeowner's boiler breaks down at 9pm on a Friday. They call your number but you're with family.
Jodie handles it: Jodie picks up, gets the address, asks if they've turned the water off, and whether there's flooding. You get a text with the full picture so you can decide whether to head out.
Mid-Job Enquiry
The situation: You're under a kitchen sink replacing pipework when your phone rings with a new enquiry.
Jodie handles it: Jodie answers, asks what the problem is, takes their name and address, and tells them you'll ring back once you're done. The lead is waiting in your inbox when you come up for air.
Quote Request
The situation: Someone finds you on Google and calls to ask about fitting a new bathroom suite.
Jodie handles it: Jodie asks what fittings they want, the size of the bathroom, and when they need it done. You get a summary you can quote from without needing to call back just for the basics.
After-Hours Availability
The situation: Your Google listing shows you're closed but a landlord needs an urgent fix for a rental property.
Jodie handles it: Jodie answers, takes the property address, finds out what the issue is, and lets the landlord know you will be in touch first thing. The message is marked urgent so it is top of your list in the morning.
That emergency callout is ringing. Who is picking up?
Set up Jodie in under 2 minutes. She handles your plumbing calls while you handle the pipework.
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Built for Plumbers
Everything you need to stop missing work and start growing your business.
Never Miss an Emergency
Burst pipes don't wait. Jodie picks up straight away and gets the job details so you can respond fast.
Job Details You Can Quote From
Jodie finds out what's leaking, where the stopcock is, and whether there's water damage, so you can price the job before you even get in the van.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows your callout radius, the jobs you take on, and your availability.
On Your Terms
Forward calls when you're under a sink, out on a callout, or off for the weekend. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your plumbing calls straight away.
FAQ Frequently Asked Questions
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The next emergency callout is one missed call away.
Let Jodie take your plumbing calls while you're elbow-deep in the job.
First 7 days free, then pricing from £49/month