Tree Surgeon Telephone Answering Service
You can't answer the phone 40 feet up a tree with a chainsaw in your hands. Jodie picks up every call so you never lose a job.
Trusted by 1,600+ UK service businesses
The problem
You can't answer the phone from the top of a tree
When you're harnessed to a branch with a chainsaw running, you cannot stop to answer a call. But the homeowner with a fallen tree blocking their drive needs someone now. They are calling the next tree surgeon on the list. Storm damage enquiries, crown reductions, and stump removals all go to whoever picks up first.
- 80% of callers needing tree work won't leave a voicemail
- Homeowners call 2-3 tree surgeons and book whoever answers first
- That adds up to 3-5 lost jobs per week
- A full-time receptionist costs £1,200+/month just to answer the phone
80%
of callers needing tree work won't leave a voicemail
3-5
tree surgery jobs lost per week to missed calls
£1,200+
monthly cost of a receptionist to answer your calls
How Tree Surgeons Use Jodie
Storm Damage Emergency
The situation: A homeowner calls in a panic after a storm. A large branch has fallen across their driveway and they cannot get their car out. They need someone urgently.
Jodie handles it: Jodie picks up, takes the address, asks about the size of the branch, whether there is damage to property, and how urgent the access issue is. You get a text with all the details so you can prioritise and respond fast.
Mid-Job, Working at Height
The situation: You're harnessed 30 feet up removing a dead limb when your phone buzzes with a new enquiry.
Jodie handles it: Jodie answers, takes the caller's name, tree details, and what they need done. She lets them know you will call back once you are safely on the ground. The lead is in your inbox when you climb down.
Crown Reduction Quote
The situation: A couple calls about a large oak in their garden that is blocking light to the house and overhanging the neighbour. They want a crown reduction quote.
Jodie handles it: Jodie asks about the tree species, approximate height, access to the garden, and whether there are any TPOs or conservation area restrictions they know of. You get the full picture and can quote without a follow-up call.
After-Hours Dangerous Tree
The situation: A homeowner calls at 8pm worried about a large branch hanging dangerously over their garden after high winds.
Jodie handles it: Jodie takes the address, asks about the size and position of the branch, and whether anyone is at risk. She marks it as urgent and lets the caller know you will be in touch first thing. The message is waiting when you start your day.
That tree job is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the chainsaw.
Get Started for FreeReal reviews Real results from real businesses
Built for Tree Surgeons
Everything you need to stop missing work and start filling your schedule.
Never Miss a Job Enquiry
Whether it is storm damage, a crown reduction, or a stump removal, Jodie picks up straight away and gets the details so you can call back with a quote.
Detailed Job Information
Jodie asks about the tree type, size, access to the site, any urgency, and what work is needed. You get a clear brief you can price without calling back for the basics.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows the work you do, your coverage area, and your availability.
On Your Terms
Forward calls when you're up a tree, operating machinery, or done for the day. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your tree surgery calls straight away.
FAQ Frequently Asked Questions
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The next tree job is one missed call away.
Let Jodie take your calls while you're getting the work done safely.
First 7 days free, then pricing from £49/month