AI Clinic Answering for Chiropractors & Physios
Your next patient is calling right now. Jodie answers your phone while you are doing an adjustment, treating a sports injury, or mid-way through a therapy session, so every new patient gets through.
Trusted by 1,600+ New Zealand service businesses
The problem
You can't answer the phone when you are treating a patient
When you are mid-adjustment, performing mobilisation techniques, or deep into a 30-minute treatment session, you cannot pick up the phone. But the new patient with acute back pain needs an appointment today. And the rugby player with a sports injury is not going to leave a voicemail. They are calling the next clinic on the list.
- 68% of patients calling a clinic won't leave a voicemail
- New patients call 2-3 clinics and book with whoever answers first
- That adds up to 8-15 lost new patients per month
- A new patient treatment course is worth NZ$600+ over their first 6 visits
68%
of patients calling a clinic won't leave a voicemail
8-15
new patients lost per month to missed calls
NZ$600+
value of a new patient treatment course
How Chiropractic & Physio Clinics Use Jodie
New Patient Call
The situation: A woman has been dealing with lower back pain for two weeks and wants to book her first chiropractic appointment. She rings your clinic but you are mid-treatment with another patient.
Jodie handles it: Jodie picks up, takes her details, the nature and duration of her pain, any previous treatment, and her preferred appointment times. You get a text with a complete new patient brief.
Mid-Session Call Handling
The situation: You are performing a spinal adjustment on a patient and the phone rings with three calls in quick succession: a rebooking, a new enquiry, and a cancellation.
Jodie handles it: Jodie handles all three calls without missing a beat, taking details for each. You finish your treatment undisturbed and get a summary of all three calls between sessions.
ACC Claim Enquiry
The situation: A patient has been injured in an accident and wants to know if their chiropractic treatment is covered by ACC. They ring your clinic to ask about the claims process and what they need to bring to their first appointment.
Jodie handles it: Jodie answers, takes their details and the nature of their injury, and lets them know you will confirm ACC coverage and ring them back. You get the injury details so you can check eligibility before returning the call.
Rugby Injury Referral
The situation: A rugby player has hurt his shoulder during a match and needs urgent physiotherapy. He rings your clinic on a Saturday morning when you are already treating patients.
Jodie handles it: Jodie takes the injury details, the sport, how it happened, severity, and his availability. She flags it as urgent so you can fit him in for an assessment as soon as possible.
That new patient is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the treatments.
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Built for Chiropractic & Physio Clinics
Everything you need to stop missing patient calls and grow your clinic.
Never Miss a Patient Call
Whether it is a new patient with back pain, a sports injury referral, an ACC enquiry, or a rebooking, Jodie picks up straight away and gets the details.
Patient Details Captured
Jodie asks about the condition, symptoms, duration, and any previous treatment. For new patients, she captures contact details, whether it is an ACC claim, and preferred appointment times.
Sounds Like Your Clinic
Callers think they're speaking to your reception. Jodie knows your treatments, from spinal adjustments and HVLA to physiotherapy, dry needling, and sports rehabilitation. She understands ACC and Southern Cross cover.
Back-to-Back Sessions Covered
When you have patients booked every 30 minutes with no gap to check messages, Jodie picks up every call and you get a summary between sessions.
Live in Minutes
No tech skills needed. Set up call forwarding on your clinic line and Jodie starts answering your patient calls straight away.
FAQ Frequently Asked Questions
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That new patient is one missed call away from booking with another clinic.
Let Jodie take your calls while you focus on your patients.
First 7 days free, then pricing from NZ$99/month