Electrician Answering Service
You can't answer the phone when you're up a ladder or wrist-deep in a switchboard. Jodie can, day or night.
Trusted by 1,600+ New Zealand service businesses
The problem
A power fault at 9pm is not going to wait until morning
When you're up a ladder pulling cables or wrist-deep in a switchboard, you can't stop to answer the phone. But the homeowner sitting in the dark is already trying the next sparky in Google. They're not leaving a voicemail when the hot water is off and the heat pump has stopped.
- 85% of callers reporting an electrical fault won't leave a voicemail
- Emergency electrical callouts go to the first sparky who picks up
- That costs the average electrician 3-5 jobs per week
- A full-time receptionist to field those calls? NZ$1,500+/month
85%
of callers with an electrical fault won't leave a voicemail
3-5
electrical jobs lost per week to missed calls
NZ$1,500+
to hire someone just to answer your phone
How Electricians Use Jodie
Emergency Callout
The situation: A homeowner's power goes out at 10pm. The heat pump is dead and the house is getting cold. They need a sparky now.
Jodie handles it: Jodie gets the address, asks if there is a burning smell or exposed wiring, and checks whether the whole house is out or just one circuit. You get a text with everything you need to decide whether to head out.
Mid-Job Enquiry
The situation: You're wiring a new build when your phone rings with a call about getting a heat pump installed.
Jodie handles it: Jodie takes the call, finds out what type of heat pump they're looking at, gets their name, number, and address, and tells them you'll be in touch with a quote. The enquiry is in your inbox before smoko.
Quote Request
The situation: Someone finds you on Builderscrack and calls about an electrical warrant of fitness for a rental.
Jodie handles it: Jodie asks about the property, how many rooms need checking, and when the tenant can provide access. You get the details by text so you can work up a quote without a callback for the basics.
After-Hours Availability
The situation: A landlord needs an electrical warrant of fitness for a rental and calls after 6pm.
Jodie handles it: Jodie answers, takes the property address and landlord details, and asks whether it is a new inspection or a renewal. The message is ready for you first thing.
That switchboard upgrade enquiry just went to your voicemail. And then to another sparky.
Set up Jodie in under 2 minutes. No contracts, no tech skills, no missed electrical jobs.
Get Started for FreeBuilt for Electricians
Everything you need to stop missing work and start growing your business.
Never Miss an Emergency
RCD trips and power faults happen at the worst times. Jodie picks up straight away and gets the job details so you can respond fast.
Job Details You Can Quote From
Jodie asks about the fault, the age of the switchboard, and how many circuits are affected. You turn up prepared instead of going in blind.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows your registration details, the areas you cover, and what work you take on.
On Your Terms
Forward calls when you're on a job, out on a callout, or done for the day. Turn it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts taking your electrical enquiries straight away.
The Jodie mobile app is here
Stay on top of every call, wherever you are.
Good afternoon, Matt
Here's your overview
FAQ Frequently Asked Questions
Electricians guides
Practical advice for electricians on handling calls, capturing leads, and growing.
Best electrician software for New Zealand sparkies in 2026
There is no single best electrician software. This is an honest, vendor-neutral roundup of the job management tools New Zealand electricians actually run, compared on scheduling, invoicing, CoC and ESC certs and free tiers, plus the call-handling layer none of them cover.
How to get more electrical work: a practical playbook for NZ electricians
A step-by-step playbook for winning more electrical work in New Zealand: the lead channels that actually pay off, then the conversion half nobody covers - answering every call so the leads you generate turn into booked jobs.
What to charge as a self-employed electrician: NZ rates and a pricing formula
A pricing model for self-employed electricians in New Zealand: benchmark hourly and day rates, the overhead and non-billable-time maths, and how to set a rate that hits your take-home target.
Free calculators for electricians
Quick, no-signup tools to price the work and see what unanswered calls really cost you.
Build a clean, professional invoice and download it as a PDF in a couple of minutes.
Build a clean, professional quote for any job and download it as a PDF in minutes.
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See what unanswered calls really cost your business every week, month and year.
Work out the revenue that slips away from calls outside your opening hours.
Integrations
Works with the software you already run on
Jodie can drop every call straight into your CRM, so an enquiry becomes a lead without anyone typing it up.
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While you're up the ladder, Jodie's on the phone.
Every missed call is a missed switchboard upgrade or emergency callout.
First 7 days free, then pricing from NZ$99/month