Hey Jodie guides
Win more work from every call
Practical, no-nonsense advice on handling calls, capturing every lead, and growing your business, from the team behind Hey Jodie.

Handling after-hours and emergency plumbing calls in New Zealand: a working playbook
A burst pipe never checks the clock. Here is how Kiwi plumbers cover nights and weekends, triage the genuine emergencies, and hold onto good jobs without wrecking their sleep.
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How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for winning more plumbing work in New Zealand: get found on Google, build reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.

The best software every plumber needs in 2026
There is no single best plumbing software. Here is an honest, vendor-neutral guide to the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.

The real cost of a missed call for a plumbing business
Every plumber knows the phone rings when their hands are full. Few have ever worked out what those unanswered calls are actually costing them. Here is the simple maths, and how to fix it.

How to get more Google reviews as a plumber and turn them into jobs
A practical, plumber-specific system for getting more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.

Answering service vs voicemail vs a hired receptionist for plumbers
Voicemail, a callback habit, a hired receptionist, or an AI answering service. A straight-talking look at what each one really costs a New Zealand plumber and which one comes out ahead.