Hey Jodie guides
Home Support Services guides
Practical advice for home support services on handling calls, capturing leads, and winning more work.
The best home care software in 2026 for NZ home support providers
A vendor-neutral, category-by-category look at the software a home and community support provider actually needs in New Zealand, with the real products providers run and the one layer none of them cover.
What does it cost to start a home support business in New Zealand?
The real line-by-line cost of starting and running a home and community support business in New Zealand: certification, insurance, software, support-worker pay, and the working-capital gap nobody quantifies.
Home support marketing in NZ: channels and tools that fill your books
How a home and community support provider really wins private clients - referral networks, local SEO, paid search, and the software stack - plus the conversion step most marketing guides skip.
How to start a home support business in New Zealand: a step-by-step guide
A clean, independent playbook for starting a home support business in New Zealand: business plan, certification against the Health and Disability Services Standards, key roles, policies, police vetting, insurance, recruitment and first clients.
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Dental Surgeries
New patient calls and appointment enquiries answered straight away. No hold music, no missed bookings.
Cleaners
End-of-tenancy bookings and new cleaning enquiries captured day and night, so your diary stays full.
Counsellors & Therapists
When someone finally finds the courage to call a counsellor, they deserve an answer. Jodie makes sure they get one.
Plumbers
Hot water cylinder dies at midnight? Jodie takes the call, books the job, and lets you sleep until the ute is needed.
Electricians
Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.
Heating & Cooling
When a heat pump fails in winter, your customer is not going to wait. Jodie answers your calls while you are out on installs.
Roofers
Storm and heavy rain calls pile up when you're on a job. Jodie captures every lead while you're up on the roof.
Pest Control
Possum problems and borer damage pile up fast. Jodie picks up so you can pick up the job.