Jodie - AI Answering Service

NZ AI receptionist service

AI Receptionist NZ With Unlimited Minutes

Jodie is an AI receptionist for New Zealand small businesses: she picks up your calls 24/7, takes the details and emails you a summary of each one. Plans start at a flat NZ$99 a month with unlimited minutes and no per-call fees, you keep your number, and New Zealand sign-ups are on a waitlist for now.

  • Answers 24/7: weekends, public holidays and while you're on the tools
  • Talks naturally: uses your business name and asks follow-up questions
  • Takes the details: name, number, suburb and what the job is
  • Books and transfers: jobs and urgent calls, on Professional and up
  • Sends a summary: to your inbox and app, with recording and transcript
Join the waitlist

Jodie is not taking new New Zealand customers yet. Join the waitlist to hear when a place opens. Fair use up to 1,000 calls a month.

Compare NZ AI receptionist prices

Over 2,000 businesses already use Jodie

MyBuilder - Trusted tradesperson platformRated People - Professional services marketplaceGoogle - Reviews and ratingsDaily Mail - News and media

What Jodie does as your AI phone assistant

Call answering, message taking and booking in one service. Unless an item names a plan, it comes with every plan.

Answers every call

  • 24/7 call answering

    Picks up at 6am, at 11pm, on weekends and on public holidays like Matariki, whenever your calls are diverted to her.

  • Unlimited minutes

    A long call costs the same as a short one: no per-minute or per-call charges, with fair use of up to 1,000 calls a month.

Knows your business

  • Trained on your business

    Reads your website or Google Business Profile to learn your services, hours and how you talk to customers.

  • Your questions on every call

    Asks the questions you set, such as name, mobile number, address, suburb, what the job is and a good time to ring back.

  • Lead qualification

    Flags each enquiry as it comes in, so you know which callers to get back to first.

Works on your terms

  • Your greeting

    You write her opening line, which can tell callers the call may be answered by an AI assistant and may be recorded.

  • You decide when she answers

    Send her every call, only after-hours calls or just the ones you cannot get to, and turn the divert off in a minute.

  • Recording settings

    Keep or switch off recordings and transcripts, and choose how long call data is kept.

Books and transfers

  • Appointment booking

    Offers the times you have free and books the caller in before they hang up.

    Professional and Premium plans

  • Call transfers

    Puts the callers you pick straight through to you or a colleague, and takes a message from everyone else.

    Professional and Premium plans

  • Team members

    Colleagues can join your Jodie account too.

    Professional and Premium plans

After every call

  • Summary by email and app

    The caller's name, number and reason for ringing arrive in your inbox, with an instant notification in the Jodie app.

  • Recording and transcript

    Play back any call, or read the transcript when you cannot listen.

  • iOS and Android app

    Check calls, read transcripts and reply to messages from the ute or the job site.

Connects to your tools

  • Zapier integrations

    Zapier carries each call's details into the other apps you rely on.

    Premium plan

  • API and webhooks

    Every call triggers a webhook carrying the transcript and the details collected, and you get full API access.

    Enterprise, from NZ$1,000 a month

  • Priority support

    Your support requests go to the front of the queue.

    Premium plan

How much does an AI receptionist cost in New Zealand?

Jodie's published New Zealand plans are NZ$99, NZ$199 and NZ$399 a month plus GST, each with unlimited minutes and no per-call fees. Most AI receptionists sold here charge by the minute. Talkify's Broadcast plan is NZ$129 a month for three months, then NZ$199, with 200 minutes, and FirstVoice's Starter is NZ$297 for 200 minutes, set up for you (checked October 2026). A minute bundle can cost less on a quiet line; a flat plan costs less once the phone gets busy.

Basic

NZ$99 a month + GST

Round-the-clock answering, your own questions on every call, and an email summary with the recording and transcript. No booking or transfers.

Professional

NZ$199 a month + GST

Basic with appointment booking, call transfers and team members added.

Premium

NZ$399 a month + GST

Professional with Zapier integrations and priority support added.

These are Jodie's current New Zealand list prices, in New Zealand dollars excluding GST, and we confirm them when your place opens. Plans are month to month with no setup fee, paying yearly gets you two months free, and fair use on unlimited minutes is up to 1,000 calls a month.

NZ AI receptionist prices compared

Here are four AI receptionists a New Zealand business is likely to come across, with prices from each provider's own website. Talkify and FirstVoice are local; My AI Front Desk and Smith.ai are American and charge in US dollars.

Jodie Basic / Professional / Premium

Price a month
NZ$99 / NZ$199 / NZ$399 + GST
Included
Unlimited minutes; booking and transfers from Professional
After the allowance
No extra charge (fair use up to 1,000 calls a month)

Talkify Broadcast, its business plan

Price a month
NZ$129 for 3 months, then NZ$199
Included
200 minutes and 50 texts; up to 3 agents on the number
After the allowance
NZ$0.10 a minute for 3 months, then NZ$0.20

FirstVoice Starter / Growth, set up for you

Price a month
NZ$297 / NZ$597
Included
200 / 600 minutes, which it puts at about 65 / 200 calls
After the allowance
NZ$0.65 / NZ$0.60 a minute

My AI Front Desk Business-in-a-Box, billed in US dollars

Price a month
US$99, or US$79 a month billed annually
Included
200 voice minutes, bundled with chat, SMS and a CRM
After the allowance
US$0.25 a minute in credits; 1,000 credits a month included

Smith.ai Free / Pro AI-first plans, billed in US dollars

Price a month
US$0 / US$150
Included
25 calls / 75 calls
After the allowance
US$3.00 / US$2.50 a call

Prices checked October 2026. Jodie's exclude GST; Talkify adds GST to its annual licence but does not say for its monthly plans, and FirstVoice does not say.

The monthly bill at 50, 100 and 200 calls

FirstVoice is the only rival here that turns its minutes into a call count, so it is the one worked through. Jodie's prices exclude GST; FirstVoice does not say.

Jodie Basic Answers and takes messages; no booking or transfers

50 calls
NZ$99
100 calls
NZ$99
200 calls
NZ$99

Jodie Professional Adds booking, transfers and team members

50 calls
NZ$199
100 calls
NZ$199
200 calls
NZ$199

FirstVoice Starter, then NZ$0.65 a minute; about 3 minutes a call by its own estimate

50 calls
NZ$297
100 calls
NZ$362
200 calls
NZ$557

Where others cost less

Smith.ai's free plan costs nothing for up to 25 calls a month, then US$3.00 a call. Talkify's Broadcast plan, which can book appointments, is NZ$129 a month for the first three months and NZ$199 after that, for 200 minutes. Jodie Professional is NZ$199 with unlimited minutes, under fair use of up to 1,000 calls a month.

Prices checked October 2026. FirstVoice's figures assume about 3 minutes a call, in line with its own call estimates. Talkify and My AI Front Desk count minutes, and Smith.ai charges in US dollars, so they are left out. Jodie is not taking New Zealand sign-ups yet.

Compare plans side by side

Every plan includes unlimited minutes. Step up for smart features, integrations, and priority support.

Basic

Call answering

  • AI phone answering
  • Unlimited minutes
  • Email notifications
  • Custom message-taking
  • Call recordings
  • Instant lead qualification

Smart features

  • AI training on your business
  • Appointment bookings
  • Call transfers
  • Team members

Integrations and support

  • Integrations (via Zapier)
  • Priority support
  • Standard email support
  • iOS and Android mobile app
Professional Most Popular

Call answering

  • AI phone answering
  • Unlimited minutes
  • Email notifications
  • Custom message-taking
  • Call recordings
  • Instant lead qualification

Smart features

  • AI training on your business
  • Appointment bookings
  • Call transfers
  • Team members

Integrations and support

  • Integrations (via Zapier)
  • Priority support
  • Standard email support
  • iOS and Android mobile app
Premium

Call answering

  • AI phone answering
  • Unlimited minutes
  • Email notifications
  • Custom message-taking
  • Call recordings
  • Instant lead qualification

Smart features

  • AI training on your business
  • Appointment bookings
  • Call transfers
  • Team members

Integrations and support

  • Integrations (via Zapier)
  • Priority support
  • Standard email support
  • iOS and Android mobile app

How to get an AI receptionist

1

Tell Jodie what you do

Add your website or Google listing so Jodie learns about your business.

Smith's Plumbing

Smith's Plumbing

123 Queen St, Auckland

Smith Plumbing & Heating

45 Lambton Quay, Wellington

Training Jodie
Services
Hours
Service area
2

Test your AI on a real call

We give you a number. Call it like a customer and hear how Jodie answers.

(04) 496 0123 Calling...
3

Check test call summary

See the transcript, caller info, and get notified instantly.

Transcript
Hi, I'm Jodie - how can I help?
My boiler is leaking
What's your postcode?
6011
Boiler repair · 6011
4

Forward calls to Jodie

Turn it on when you want. After hours or when you can't pick up.

After hours Forward all calls
Forwarding active
5

Win the job

Get the summary, call or WhatsApp them back, and book the work.

John Smith

Boiler repair · 6011

Tue, 21 Apr · 14:00
Call back
WhatsApp
+NZ$240

Booking confirmed

See Jodie in action

Watch what happens when a customer calls and you're on a job.

AI receptionist vs virtual receptionist vs answering service

There are four ways to cover the phone when you cannot get to it. A virtual receptionist service has an agency's staff answer, and an answering service has a call centre take messages from your script. An AI virtual receptionist like Jodie does both in software, and the fourth option is plain voicemail.

Who answers

Jodie (AI receptionist)
Jodie, trained on your business
Human virtual receptionist
A remote receptionist employed by the agency
Answering service
Call-centre staff working from your script
Voicemail
No one: the caller leaves a message or rings off

Monthly cost

Jodie (AI receptionist)
Flat NZ$99 + GST, unlimited minutes
Human virtual receptionist
A bundle of minutes or calls, then a fee for each one over
Answering service
A monthly fee, plus a charge for every call or minute
Voicemail
Normally part of your phone plan

Hours covered

Jodie (AI receptionist)
24/7, public holidays included
Human virtual receptionist
Set by the provider and the plan you pick
Answering service
Set by the provider and the plan you pick
Voicemail
24/7

Time to set up

Jodie (AI receptionist)
Under 10 minutes once your place opens
Human virtual receptionist
Usually days of onboarding and scripting
Answering service
Usually days: a script and a briefing call
Voicemail
Minutes

Books and transfers

Jodie (AI receptionist)
Both, on Professional and Premium
Human virtual receptionist
Depends on the provider and plan
Answering service
Depends on the provider and plan
Voicemail
No

After the call

Jodie (AI receptionist)
Email and app summary, recording and transcript
Human virtual receptionist
A message sent by email or SMS
Answering service
A message sent by email or SMS
Voicemail
A recording to play back, if one was left

Before you sign with a human service, ask what setup costs, whether prices include GST and how much notice you must give. For named New Zealand providers and dated prices, see our AI receptionist vs answering service guide. Jodie's unlimited minutes come with fair use of up to 1,000 calls a month.

How Jodie works in New Zealand

Divert from Spark, One NZ or 2degrees

Your number stays the same. Spark and One NZ publish divert codes, 2degrees mobiles divert from the phone's settings, and Skinny does not support forwarding; each of our 4 network guides is checked against the network's own help pages.

NZ call diversion guides

Registered in England and Wales

Jodie AI Limited is a company registered in England and Wales, number 16685106, run by a team in London and registered with the UK Information Commissioner's Office (ZB977748). Our privacy policy has a New Zealand section under the Privacy Act 2020.

Read the privacy policy

Where your call data goes

Recordings and transcripts are processed in Ireland and the United States, not New Zealand. Under Information Privacy Principle 12 we take reasonable steps to check that overseas recipients have comparable safeguards.

Data processing addendum

Street, suburb and postcode in every summary

Set Jodie to ask every caller for their street address, suburb and postcode, plus what the job is and when to ring back, and it all lands in your summary.

See how it works

Who uses an AI receptionist in New Zealand

Jodie is built for tradies, dental practices, real estate agents, accountants and lawyers. Pick yours to see the calls Jodie takes in that line of work and the questions she asks.

Jodie app icon

The Jodie mobile app is here

Stay on top of every call, wherever you are.

Instant push notifications for every call
Read transcripts and caller details
Review and respond to messages on the move

Good afternoon, Matt

Here's your overview

Today
17 calls | 44 min
↑ 0
Calls handled
65 ↑ 667%
Last 7 days
Time saved
1h 48m ↑ 541%
Last 7 days
Calls by type Last 7 days
Enquiry
15
Lead
25
Existing
12
Emergency
4
Unknown
7
Missed
6
Recommended FAQs
All up to date
Your agent is ready
Your Jodie number
09 801 2345
Answered by your AI receptionist
New Lead Handled by Jodie
Customer AI Answered
Enquiry Details Captured
Booking Confirmed by Jodie
After-hours Jodie Answered

AI receptionist FAQs

Be first in line when New Zealand places open

Once your place opens, Jodie will take calls while you are on the tools and send the details to your inbox and the Jodie app.

Join the waitlist

Jodie is not taking new New Zealand customers yet. Join the waitlist to hear when a place opens. Fair use up to 1,000 calls a month.