Answering Service for New Zealand Businesses

ReceptionHQ NZ lists plans from NZ$19 a month plus each call, and NZ$149 a month for 50 calls with transfers, excluding GST; its per-call rates are not on its pricing page. Jodie's current list prices are a flat NZ$99 a month with unlimited minutes (fair use up to 1,000 calls a month) and no per-call fees, or NZ$199 with call transfers and bookings. Prices were checked in October 2026.

You divert your business number to the service for every call, only the calls you miss, or after hours. Jodie answers in your business name, finds out what the caller needs and takes their details, then emails you a summary and sends it to the Jodie app. Your number stays the same, and you can turn the divert on or off whenever you like.

No. Jodie is an AI receptionist: software with a natural voice that talks with callers instead of playing a menu. When a caller needs a person, she can put them through to you on the Professional plan, or take a full message on any plan.

That depends on the greeting you choose. Jodie's opening line is yours to write, and it can tell callers the call may be answered by an AI assistant and may be recorded; a sample line may be available in the settings. Some callers and some laws expect that notice, so check what applies to your business.

Yes, on the Professional plan at NZ$199 a month and on Premium. Jodie puts the caller through to you or a colleague; on Basic she takes a full message instead.

Yes. You divert your mobile or landline to Jodie with your network's code or your phone's call forwarding settings, so customers keep calling the number they know, with no porting. Skinny does not support call forwarding and some networks charge for diverted calls, so check your network's page first.

Yes. Divert every call when you knock off, over the weekend or on a public holiday, or set a no-answer divert so Jodie only picks up the calls you miss. The price is the same however you use her.

No. Plans are month to month with no setup fee. Jodie is not taking new New Zealand businesses yet, so join the waitlist and we will email you when a place opens.

Yes. Human services such as ReceptionHQ NZ still answer calls for Kiwi businesses, charging a monthly fee plus each call or minute. AI answering services now do the same job, and Jodie does it for one flat monthly fee, so the right choice depends on your call volume and whether callers need a person.

It is if missed calls cost you work: one extra job a month usually covers NZ$99. If you get only a few calls a week and rarely miss one, a pay-per-call service or voicemail may be enough.

It is a system that answers calls without a person. Older ones play a menu, such as press 1 for bookings; an AI answering service like Jodie holds a conversation, answers questions about your business and takes a message in the caller's own words.

Jodie AI Limited handles your calls as a data processor under a data processing addendum that names the Privacy Act 2020. Recordings and transcripts are processed in Ireland and the United States, and under Information Privacy Principle 12 we take reasonable steps to check overseas recipients have comparable safeguards. You choose whether calls are recorded and how long recordings are kept, and the Privacy Commissioner handles complaints.