Hey Jodie guides
Plumbers guides
Practical advice for plumbers on handling calls, capturing leads, and winning more work.
Plumbing invoicing and job-management software for getting paid without the chase
A vendor-neutral buyer guide to plumbing invoicing and job-management software for New Zealand trades: what each tool is best for, how the per-seat pricing really works, and the booking-and-call layer the vendors all leave out.
Starting a plumbing business in New Zealand in 2026: the operator guide
A practical guide to starting a plumbing business in NZ: getting registered and licensed with the PGDB, sole trader versus company, setting rates that pay, the ute and tools you really need, and how to win your first customers.
What plumbers charge and earn in 2026: an owner pricing guide
What the market pays for plumbing work in New Zealand and what a plumbing business owner actually takes home: typical call-out, hourly and day rates, how to set your own prices, and what quietly eats your margin.
Handling after-hours and emergency plumbing calls in New Zealand: a working playbook
A burst pipe never checks the clock. Here is how Kiwi plumbers cover nights and weekends, triage the genuine emergencies, and hold onto good jobs without wrecking their sleep.
The best software every plumber needs in 2026
There is no single best plumbing software. Here is an honest, vendor-neutral guide to the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.
How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for winning more plumbing work in New Zealand: get found on Google, build reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.
The real cost of a missed call for a plumbing business
Every plumber knows the phone rings when their hands are full. Few have ever worked out what those unanswered calls are actually costing them. Here is the simple maths, and how to fix it.
Answering service vs voicemail vs a hired receptionist for plumbers
Voicemail, a callback habit, a hired receptionist, or an AI answering service. A straight-talking look at what each one really costs a New Zealand plumber and which one comes out ahead.
How to get more Google reviews as a plumber and turn them into jobs
A practical, plumber-specific system for getting more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.
Explore other trades
Electricians
Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.
Heating & Cooling
When a heat pump fails in winter, your customer is not going to wait. Jodie answers your calls while you are out on installs.
Roofers
Storm and heavy rain calls pile up when you're on a job. Jodie captures every lead while you're up on the roof.
Pest Control
Possum problems and borer damage pile up fast. Jodie picks up so you can pick up the job.
Dental Surgeries
New patient calls and appointment enquiries answered straight away. No hold music, no missed bookings.
Mechanics & Workshops
Breakdown calls and WOF bookings answered on the first ring, even when you're under the bonnet.
Real Estate Agents
Buyer enquiries move fast. Jodie answers every call before they move on to the next agent.
Cleaners
End-of-tenancy bookings and new cleaning enquiries captured day and night, so your diary stays full.