Hey Jodie guides
Dental Surgeries guides
Practical advice for dental surgeries on handling calls, capturing leads, and winning more work.
Dental Answering Services Compared: An Honest Options Table
A straight side-by-side of every way to answer your practice phone - voicemail, in-house reception, a live answering service, and AI - with indicative pricing and the new-patient maths, so you decide on merit instead of marketing.
The true cost of a dental front desk (and every missed call it makes)
The wage on the job ad is the small number. Here is the real cost of a dental front desk - salary, KiwiSaver, ACC, leave and absence cover - weighed against the new-patient calls that go to voicemail.
How to get more dental patients without losing the calls
Where new dental patients actually come from, ranked by cost and conversion, plus the decisive last step the agencies never mention: capturing the call your marketing paid for.
Explore other trades
Vet Clinics
Pet emergencies and new registrations answered with care while your team focuses on the animals in the clinic.
Counsellors & Therapists
When someone finally finds the courage to call a counsellor, they deserve an answer. Jodie makes sure they get one.
Hairdressers
Clients calling to book shouldn't hear voicemail. Jodie answers every call with the warmth your salon deserves.
Plumbers
Hot water cylinder dies at midnight? Jodie takes the call, books the job, and lets you sleep until the ute is needed.
Electricians
Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.
Heating & Cooling
When a heat pump fails in winter, your customer is not going to wait. Jodie answers your calls while you are out on installs.
Roofers
Storm and heavy rain calls pile up when you're on a job. Jodie captures every lead while you're up on the roof.
Pest Control
Possum problems and borer damage pile up fast. Jodie picks up so you can pick up the job.