Hey Jodie guides
Chiropractic & Physiotherapy guides
Practical advice for chiropractic & physiotherapy on handling calls, capturing leads, and winning more work.
Chiropractic software compared: PMS, EHR, scheduling and the front desk
A vendor-neutral guide to chiropractic practice management software for New Zealand clinics, from EHR and scheduling to ACC billing, plus the call-handling layer most roundups skip.
Chiropractic front desk playbook: calls, scripts and no-shows
The operator playbook no answering-service vendor includes: a new-patient intake script, an after-hours and overflow protocol, the no-show tactics that actually work, and the three numbers to track so no booking slips through.
What chiropractic marketing costs a New Zealand clinic (real numbers)
A numbers-first breakdown of chiropractic marketing spend by channel in New Zealand dollars, a realistic cost per new patient, and the leak agencies skip: the calls your spend pays for but the front desk misses.
Explore other trades
Counsellors & Therapists
When someone finally finds the courage to call a counsellor, they deserve an answer. Jodie makes sure they get one.
Plumbers
Hot water cylinder dies at midnight? Jodie takes the call, books the job, and lets you sleep until the ute is needed.
Electricians
Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.
Heating & Cooling
When a heat pump fails in winter, your customer is not going to wait. Jodie answers your calls while you are out on installs.
Roofers
Storm and heavy rain calls pile up when you're on a job. Jodie captures every lead while you're up on the roof.
Pest Control
Possum problems and borer damage pile up fast. Jodie picks up so you can pick up the job.
Dental Surgeries
New patient calls and appointment enquiries answered straight away. No hold music, no missed bookings.
Mechanics & Workshops
Breakdown calls and WOF bookings answered on the first ring, even when you're under the bonnet.