Home Services Phone Answering Service
When you're fitting a kitchen or tiling a bathroom, Jodie answers your phone and books the next job for you.
Trusted by 1,600+ New Zealand service businesses
The problem
Homeowners won't wait for a callback. They'll ring the next tradie.
When you're on your knees fitting cabinets or halfway through a bathroom renovation, you can't stop to answer the phone. But the homeowner who found you on Builderscrack has already opened three other tabs. They want someone who picks up. By the time you call back after work, they've booked someone else.
- 82% of homeowners needing repairs won't leave a voicemail. They move straight to the next tradie.
- The average home services professional loses 4-6 jobs per week to missed calls
- A single kitchen or bathroom renovation enquiry can be worth NZ$5,000+ in revenue
- A full-time receptionist costs NZ$1,500+/month just to answer your phone
82%
of homeowners needing repairs won't leave a voicemail
4-6
jobs lost per week to missed calls
NZ$1,500+
monthly cost of a receptionist to answer your calls
How Home Services Professionals Use Jodie
Emergency Home Repair
The situation: A homeowner discovers water damage from a leaking dishwasher connection, or their hot water cylinder has packed it in on a cold evening. They call your number but you're finishing a job across town.
Jodie handles it: Jodie picks up, asks what's happened, whether there's active water damage, and gets the property address. You get a text with the full picture so you can decide whether to head over straight away or schedule it for the morning.
Mid-Installation Call
The situation: You're fitting a kitchen and you've just positioned a benchtop on the cabinets. Your phone rings with a new enquiry but you can't let go.
Jodie handles it: Jodie answers, takes their name and details, asks what work they need, and lets them know you'll call back once you're finished. The lead is waiting in your inbox when you down tools.
Renovation Quote Request
The situation: Someone finds your profile on Builderscrack or NoCowboys and calls to ask about a bathroom renovation. You are on another job and cannot answer.
Jodie handles it: Jodie asks about the size of the bathroom, what fittings they want, their budget, and when they need it done. You get a detailed summary you can use to prepare a quote without a callback just for the basics.
After-Hours Landlord Call
The situation: A landlord calls at 8pm because a tenant has reported a broken tap and water is pooling under the sink. Your phone goes to voicemail, but they need an answer tonight.
Jodie handles it: Jodie answers, takes the property address, finds out what the issue is, and confirms someone will be in touch. The message is marked urgent so it is at the top of your list first thing in the morning.
That renovation enquiry is ringing. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the installation.
Get Started for FreeReal reviews Real results from real businesses
Built for Home Services Professionals
Everything you need to stop missing enquiries and keep your diary full of quality jobs.
Never Miss a Home Improvement Enquiry
Kitchen fitting, bathroom renovation, general repairs. Jodie picks up straight away and gets the job details so nothing slips through.
Job Details You Can Quote From
Jodie asks what work is needed, the size of the room, what materials are involved, and when they want it done. You get a summary you can price from before you even leave the current job.
Sounds Like Your Office
Callers think they're speaking to your receptionist. Jodie knows the jobs you take on, your service area, and your availability.
On Your Terms
Forward calls when you're mid-installation, driving between jobs, or off for the weekend. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your calls straight away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
Answering Service for Plumbers
Hot water cylinder dies at midnight? Jodie takes the call, books the job, and lets you sleep until the ute is needed.
Electrician Answering Service
Emergency calls and new job enquiries answered instantly, even when you have both hands in a switchboard.
Answering Service for Painters
Quote requests pile up when the weather's good. Jodie answers every painting enquiry while you're on the roller.
Handyman Answering Service
Hands full of gap filler and the phone is ringing? Jodie takes the call so you win the job instead of losing it to voicemail.
Your next renovation project is one missed call away.
Let Jodie take your calls while you're mid-installation.
First 7 days free, then pricing from NZ$99/month