Answering Service for Mechanics & Workshops
Missed calls mean missed bookings. Jodie answers your workshop phone when you're lying under a car on the hoist with greasy hands.
Trusted by 1,600+ New Zealand service businesses
The problem
You can't answer the phone from under a car on the hoist
Running a workshop means your hands are full from 8am to 5pm. You're under cars, running diagnostics, doing WOF inspections. The phone rings and you either ignore it or stop mid-job to answer with greasy hands. When WOF season picks up, the calls stack up even faster. The driver whose car won't start is not going to leave a message and hope you call back.
- 72% of callers needing urgent car repair won't leave a voicemail
- WOF season can double your call volume overnight
- A full-time receptionist costs NZ$1,800+/month for a small independent workshop
- Every missed breakdown call is a NZ$400+ repair job walking into another workshop
72%
of breakdown callers won't leave a voicemail
2x
call volume during WOF season that overwhelms a one-person front desk
NZ$400+
average repair value lost with every missed breakdown call
How Mechanics Use Jodie
Breakdown Call
The situation: A driver calls because their car won't start in a supermarket car park. They need to know if you can look at it today and how much a diagnostic costs.
Jodie handles it: Jodie answers, asks for the make, model, and what happened when they tried to start it. You get a text with the details so you can call back with availability or arrange a pickup.
Under a Car on the Hoist
The situation: You're lying on a creeper underneath a car replacing brake pads when the workshop phone rings with a new enquiry.
Jodie handles it: Jodie takes the call, gets the vehicle details and the issue, and sends you a text. You finish the brake job safely and check the message when you slide out.
WOF and Service Booking
The situation: A customer calls wanting to book their car in for a WOF and full service. Your diary is getting full for the week and you're up to your elbows in a timing belt job.
Jodie handles it: Jodie answers, gets the rego, mileage, and preferred dates. You get the booking request by text and can slot them in when you check your diary.
After-Hours Fleet Call
The situation: A local fleet manager calls at 7pm because one of their delivery vans has a warning light on the dash and they need it looked at before the morning run.
Jodie handles it: Jodie answers, gets the van rego, the warning light description, and the fleet manager's contact number. The message is waiting for you so you can arrange a first-thing slot.
The next breakdown call is going to a workshop that answers.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Mechanics & Workshops
Everything you need to stop missing calls and keep the workshop full.
Never Miss a Breakdown Call
When someone is stranded in a car park with a car that won't start, the first workshop to answer gets the job. Jodie picks up straight away and gets the details before they try the next mechanic.
Job Details Before They Arrive
Jodie asks about the vehicle make and model, what the fault is, and how urgent it is, so you know what to expect before the car rolls into the workshop.
Sounds Like Your Front Desk
Callers think they're speaking to your receptionist. Jodie knows what services you offer, which makes you work on, and your opening hours.
Cover the Busy Hours
Forward calls during workshop hours, WOF rushes, lunch breaks, or whenever everyone is under a car. Pause it when things quieten down.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your workshop calls straight away.
FAQ Frequently Asked Questions
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The next breakdown call is one missed ring away.
Let Jodie answer your workshop calls while you are under the car on the hoist.
First 7 days free, then pricing from NZ$99/month