Pet Grooming Call Answering Service
Too busy grooming to answer? Jodie picks up your phone while you're bathing, clipping, or blow-drying, so every new client gets through.
Trusted by 1,600+ New Zealand service businesses
The problem
You can't answer the phone with a wet labradoodle on the table
When you're mid-groom, holding a wriggly dog still, running clippers, or rinsing shampoo, you cannot stop to answer a call. But the new puppy owner looking for a first groom is calling now. They found you on Google with great reviews. They are not leaving a voicemail. They are calling the next groomer on the list.
- 70% of people looking for a pet groomer won't leave a voicemail
- Pet owners call 2-3 groomers and book whoever answers first
- That adds up to 5-8 lost bookings per month
- A regular grooming client is worth NZ$80+/month in recurring revenue
70%
of callers looking for a pet groomer won't leave a voicemail
5-8
grooming bookings lost per month to missed calls
NZ$80+
monthly value of each regular grooming client
How Pet Groomers Use Jodie
New Client: Huntaway Deshed
The situation: A huntaway owner calls because their dog is shedding everywhere and they want a full deshed and blowout before summer. They have never used a groomer before and want to know what is involved.
Jodie handles it: Jodie picks up, asks about the dog's breed, coat condition, and what they are looking for. She lets them know you will call back with availability and pricing. You get a text with the full picture.
Mid-Groom, Hands Full
The situation: You're mid-way through a full groom on a large labradoodle, one hand holding the dog steady, the other running clippers, when your mobile rings.
Jodie handles it: Jodie answers, takes the caller's name and what they need, and lets them know you will call back once your current appointment is finished. The details are in your inbox when you're done.
Puppy First Groom
The situation: A young couple just got a cavoodle puppy and want to book its first ever professional groom. They want to know what to expect and the best age to start.
Jodie handles it: Jodie takes the puppy's breed, age, and their preferred dates. She lets them know you will call back to discuss the first groom process and confirm a time that works.
Evening Enquiry: Muddy Dog
The situation: A dog owner calls in the evening after their heading dog came back from the farm covered in mud and burrs. They want the earliest available appointment to get the dog cleaned up.
Jodie handles it: Jodie takes the details, notes the dog's breed and the state of its coat, and lets the owner know you will call back first thing in the morning with availability. You get the message ready for your next day's schedule.
That new regular client is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the grooms.
Get Started for FreeReal reviews Real results from real businesses
Built for Pet Groomers
Everything you need to stop missing bookings and grow your grooming business.
Never Miss a Booking
Breed-specific cut, puppy first groom, summer clip, or full deshed — Jodie picks up straight away and gets the details.
Breed and Coat Details
Jodie asks about the dog's breed, coat type, size, any matting issues, and what style they want. You get a complete picture before you call back.
Sounds Like Your Salon
Callers think they're speaking to your reception. Jodie knows your services, your pricing tiers, and your availability.
On Your Terms
Forward calls when you're grooming, during back-to-back appointments, or after hours. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your grooming calls straight away.
FAQ Frequently Asked Questions
Explore More Industries
Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
Answering Service for Vet Clinics
Pet emergencies and new registrations answered with care while your team focuses on the animals in the clinic.
Answering Service for Dog Walkers & Pet Sitters
Out on a walk with a lead in each hand? Jodie books your new clients while you look after the dogs.
Answering Service for Hairdressers
Clients calling to book shouldn't hear voicemail. Jodie answers every call with the warmth your salon deserves.
Answering Service for Mechanics & Workshops
Breakdown calls and WOF bookings answered on the first ring, even when you're under the bonnet.
The next regular grooming client is one missed call away.
Let Jodie take your calls while you're looking after the dogs.
First 7 days free, then pricing from NZ$99/month