Roller Door Call Answering Service
You can't answer the phone with both hands on the winding bars. Jodie picks up your roller door calls while you finish the spring replacement or roller door repair, day or night.
Trusted by 1,600+ New Zealand service businesses
The problem
A snapped torsion spring at 9pm is not going to wait for your voicemail
Roller door work is two-handed, overhead, and dangerous. When you're winding a torsion spring or troubleshooting a Dominator opener, you cannot stop to answer the phone. But the homeowner whose car is trapped behind a jammed tilt door is already calling the next company on Google.
- 78% of callers with a stuck roller door won't wait to leave a voicemail
- Most homeowners compare 2-3 companies and book whoever answers first
- A full-time receptionist costs NZ$2,500+/month for a business with seasonal demand
- Every missed call is a NZ$400+ repair job going to a competitor
78%
of callers with a stuck door won't leave a voicemail
2-3
companies a homeowner calls before booking whoever answers first
NZ$400+
average repair job value lost with every missed call
How Roller Door Companies Use Jodie
Emergency Stuck Door
The situation: A homeowner calls at 9pm because their tilt door has jammed shut with their car inside. They need to get to work in the morning and the door will not budge.
Jodie handles it: Jodie answers, asks about the door type, what happened, and whether the manual release has been tried. You get a text with all the details so you can call them back and arrange an early morning visit.
Mid-Repair on a Ladder
The situation: You're up a stepladder winding a new torsion spring with both hands on the winding bars. Your phone buzzes in your pocket with a new enquiry.
Jodie handles it: Jodie takes the call, asks about the problem, gets the address and door details. You finish the spring safely and check the message when you climb down.
New Sectional Door Quote
The situation: A homeowner calls wanting a quote for a new insulated sectional door to replace their old tilt door. They are comparing three companies and want something that handles coastal weather.
Jodie handles it: Jodie asks about the opening size, what style they want, and whether they need a new opener fitted. You get the details by text so you can work up a quote or book a site visit.
After-Hours Security Call
The situation: A homeowner calls at 11pm because their roller door will not close and they are worried about security overnight with the garage open to the street.
Jodie handles it: Jodie answers, asks whether there is anything valuable in the garage, gets the address, and marks the call as urgent. You get the message straight away and can advise on securing it or arrange a first-thing visit.
The next stuck door is one missed call away from going to a competitor.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Roller Door Companies
Everything you need to stop missing callouts and start winning more jobs.
Never Miss a Callout
When a Dominator roller door jams or a torsion spring snaps with the car trapped inside, the first company to answer gets the job. Jodie picks up straight away and captures the details before they try someone else.
Job Details You Can Quote From
Jodie asks about the door type - roller, sectional, or tilt - the opener brand, what happened, and whether the car is stuck. You can show up with the right springs, cables, or replacement panels.
Sounds Like Your Office
Callers think they're speaking to your receptionist. Jodie knows whether you service Dominator, Garador, or B&D doors, and what areas you cover.
On Your Schedule
Forward calls when you are on a job, after hours, or on weekends. Turn it off when you are back in the ute and ready to take calls yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts handling your roller door calls straight away.
FAQ Frequently Asked Questions
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The next jammed door is one missed call away.
Let Jodie answer your roller door calls while you are up the ladder with both hands full.
First 7 days free, then pricing from NZ$99/month