24/7 Call Answering for Security Companies
Every missed call is a missed contract. Jodie answers your phone while your team is on patrol, at events, or on-site, so every enquiry and alarm call gets through.
Trusted by 1,600+ New Zealand service businesses



The problem
You can't answer the phone when your team is on patrol
When your officers are on night patrol, your team is running event security at the rugby, or you're on-site managing an operation, incoming calls go unanswered. But the business owner who has just had an attempted break-in needs security now. They are not leaving a voicemail. They are calling the next security company on the list.
- 75% of people looking for security services won't leave a voicemail
- Businesses call 2-3 security companies and hire whoever answers first
- That adds up to 3-5 lost contracts per month
- A manned security contract is worth NZ$2,000+/month in recurring revenue
75%
of callers looking for security services won't leave a voicemail
3-5
potential contracts lost per month to missed calls
NZ$2,000+
monthly value of each manned security contract
How Security Companies Use Jodie
New Client: Break-In Concern
The situation: A business owner has noticed signs of attempted break-in at his premises. He wants to discuss manned security and regular patrols to protect his stock.
Jodie handles it: Jodie picks up, asks about the premises, what happened, the type of security they need, and when they want it to start. You get a text with a complete brief to prepare a proposal.
Team on Event Duty
The situation: Your team is running security at a rugby match, managing entry points, crowd control, and radio comms, when your office phone rings with a new enquiry.
Jodie handles it: Jodie answers, takes the caller's details and what they need, and lets them know you will call back once your event is finished. The lead is in your inbox when the event wraps up.
Corporate Security Contract
The situation: A building manager wants to discuss a security officer contract for a commercial office building, covering access control, reception cover, and out-of-hours patrols.
Jodie handles it: Jodie takes the building details, number of officers needed, shift patterns, and start date. Corporate contracts are high-value and Jodie makes sure every lead is captured.
Urgent Evening Call: Site Security
The situation: A construction site manager calls in the evening. Expensive equipment has been delivered and he needs overnight security officers starting tonight.
Jodie handles it: Jodie captures the urgency, takes the site address, access details, and what needs protecting. She flags it as urgent so you can mobilise a response straight away. You get the message within seconds.
That contract enquiry is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while your team handles the security.
Get Started for FreeBuilt for Security Companies
Everything you need to stop missing enquiries and grow your security business.
Never Miss an Enquiry
Security contract, event security booking, alarm response, or patrol request — Jodie picks up straight away and gets the details.
Site and Service Details
Jodie asks about the site location, type of premises, the security service needed, timeline, and any specific requirements. You get a complete brief before you call back.
Sounds Like Your Company
Callers think they're speaking to your control room. Jodie knows your services, your coverage area, and your response capabilities.
True 24/7 Coverage
Security never sleeps and neither does Jodie. Calls are answered 24/7, including nights, weekends, and public holidays, so urgent requests are never missed.
Live in Minutes
No tech skills needed. Set up call forwarding on your business line and Jodie starts answering your security calls straight away.
FAQ Frequently Asked Questions
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Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
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The next big contract is one missed call away.
Let Jodie take your calls while your team is keeping people safe.
First 7 days free, then pricing from NZ$99/month