After-Hours Answering for Flooring Companies
Too busy sanding floors to answer? Jodie picks up your flooring calls when you're mid-installation or the saw is running, day or night.
Trusted by 1,600+ US service businesses
The problem
A homeowner with a flooded kitchen floor isn't going to wait for you to finish cutting planks
Flooring jobs keep your hands full all day. When you're on your knees tapping planks into place, running a miter saw in the garage, or measuring rooms back-to-back, you can't answer the phone. The homeowner who needs water-damaged hardwood replaced or a new kitchen floor is already comparing quotes on Google, and the first company to pick up wins the job.
- 82% of callers comparing flooring companies won't leave a voicemail and will call the next one
- During spring remodel season, you could be losing 5-10 quote requests per week to competitors
- A part-time office person costs $1,200+/month but your call volume depends on the season
- Every quote request a competitor answers first is a job worth $1,000+ that you will never see
82%
of callers comparing flooring quotes won't leave a voicemail
5-10
flooring quote requests lost per week during remodel season
$1,000+
average value of a flooring job lost to a missed quote call
How Flooring Companies Use Jodie
Urgent Water Damage Replacement
The situation: A homeowner calls because a dishwasher leak has warped the hardwood across the kitchen. They need someone to assess the damage and replace the floor as soon as possible.
Jodie handles it: Jodie answers right away, asks what type of flooring is damaged, how large the affected area is, whether the leak has been fixed, and how soon they need the work done. You get a text with all the details so you can call back with availability.
Mid-Installation Call
The situation: You're nailing down red oak hardwood in a living room with the compressor running, and a new inquiry comes in from someone who found you on Google.
Jodie handles it: Jodie takes the call, asks what flooring the caller wants, which rooms need doing, and their timeline. You get the details by text when you're between rooms and can check your schedule.
Hardwood Refinishing Quote
The situation: A homeowner calls wanting their 20-year-old oak floors sanded and refinished. The floors are scratched up and the finish is worn through in the hallway and kitchen.
Jodie handles it: Jodie asks about the total square footage, current floor condition, whether there are deep scratches or pet stains, and what finish they want. You get the details by text so you can provide an estimate or schedule a walkthrough.
After-Hours Landlord Inquiry
The situation: A property manager calls at 7pm because a tenant moved out and the LVP in every room needs replacing before the new tenant moves in next week.
Jodie handles it: Jodie answers, asks how many rooms need new flooring, what type they want, whether the unit is empty, and the move-in deadline. The message is waiting for you so you can schedule a visit first thing in the morning.
Your next flooring job is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Flooring Companies
Everything you need to stop missing inquiries and fill your installation schedule.
Never Miss a Quote Request
When a homeowner wants new hardwood floors or has water damage that needs fixing, the first flooring company to answer gets the job. Jodie picks up right away and gets the details so you can respond first.
Job Details You Can Quote From
Jodie asks about the square footage, flooring type wanted, current subfloor condition, and whether furniture needs moving, so you can quote accurately or schedule a measuring visit.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows whether you install hardwood, LVP, tile, laminate, or carpet, and what areas you cover. She works with your existing workflow.
On Your Terms
Forward calls during installations, measuring days, or the spring remodel rush. Turn it off during quieter periods when you can answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your flooring calls right away.
FAQ Frequently Asked Questions
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Your next flooring job is one missed call away.
Let Jodie answer your calls while you are out on an installation.
First 7 days free, then pricing from $49/month