Plumber Answering Service That Never Clocks Out
Every missed call is a missed job. Jodie answers your plumbing calls when you're crawling under a house or knee-deep in a slab leak.
Trusted by 1,600+ US service businesses
The problem
A burst pipe won't wait for you to call back
When you're under a house re-routing a water line, the last thing you can do is answer the phone. But the homeowner with a flooded basement is already calling the next plumber on Google. They're not leaving a voicemail when there's water pouring through the ceiling.
- 85% of callers with a plumbing emergency won't leave a voicemail
- Homeowners in a plumbing emergency call 2-3 plumbers and go with whoever picks up first
- That adds up to 3-5 plumbing jobs lost per week
- A full-time receptionist costs $2,000+/month just to answer the phone
85%
of callers with a plumbing emergency won't leave a voicemail
3-5
plumbing jobs lost per week to missed calls
$2,000+
monthly cost of a receptionist to answer your calls
How Plumbers Use Jodie
Emergency Service Call
The situation: A homeowner's water heater fails at 9pm on a Friday. They call your number but you're with your family.
Jodie handles it: Jodie picks up, gets the address, asks if they've found the shut-off valve, and whether there's flooding. You get a text with the full picture so you can decide whether to roll out.
Mid-Job Inquiry
The situation: You're in a crawl space replacing a water line when your phone rings with a new inquiry.
Jodie handles it: Jodie answers, asks what the problem is, takes their name and address, and tells them you'll call back once you're done. The lead is waiting in your inbox when you climb out.
Bathroom Remodel Quote
The situation: Someone finds you on Yelp and calls to ask about a full bathroom remodel.
Jodie handles it: Jodie asks what fixtures they want, the size of the bathroom, and their timeline. You get a summary you can quote from without needing to call back for the basics.
After-Hours Availability
The situation: Your Google listing says you're closed but a landlord needs an urgent fix for a rental property.
Jodie handles it: Jodie answers, takes the property address, finds out what the issue is, and lets the landlord know you will be in touch first thing. The message is marked urgent so it is top of your list in the morning.
That emergency service call is ringing. Who is picking up?
Set up Jodie in under 2 minutes. She handles your plumbing calls while you handle the pipes.
Get Started for FreeBuilt for Plumbers
Everything you need to stop missing work and start growing your business.
Never Miss an Emergency
Burst pipes and slab leaks do not wait. Jodie picks up right away and gets the job details so you can dispatch fast.
Job Details You Can Quote From
Jodie finds out what's leaking, whether they've found the shut-off valve, and if there's water damage. You can price the job before you even start the truck.
Sounds Like Your Receptionist
Callers think they're talking to your office. Jodie knows your service area, the jobs you take on, and your availability. She works with ServiceTitan or Housecall Pro workflows.
On Your Terms
Forward calls when you're under a house, out on a service call, or off for the weekend. Turn it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your phone and Jodie starts answering your plumbing calls right away.
The Jodie mobile app is here
Stay on top of every call, wherever you are.
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Here's your overview
FAQ Frequently Asked Questions
Plumbers guides
Practical advice for plumbers on handling calls, capturing leads, and growing.
The best plumbing invoicing and job-management software for getting paid faster
A vendor-neutral buyer guide to plumbing invoicing and job-management software: what each tool is best for, how the per-seat pricing really works, and the call-handling layer the vendors all skip.
How to start a plumbing business in 2026: the owner-operator playbook
What it actually takes to launch a plumbing business in the US: the license and registration to nail down, picking an LLC or sole proprietorship, setting rates that pay, the truck and tools you really need, and how to land your first customers.
What plumbers charge and earn in 2026: a pricing guide for owners
What the market pays for plumbing work and what a plumbing business owner actually takes home: typical service-call, hourly and day rates, how to set your own prices, and what quietly eats your margin.
How plumbers can handle after-hours and emergency calls without burning out
A frozen pipe at midnight will not wait until you open the shop. Here is a practical way to cover nights and weekends, win the urgent jobs, and still get some sleep.
The best software every plumber needs in 2026
There is no single best plumbing software. Here is an honest, vendor-neutral look at the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.
How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for booking more plumbing work: get found on Google, stack up reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.
The true cost of missed calls for a plumbing business
Most plumbers never tally up the revenue that slips away every time the phone rings and goes unanswered. Here is the simple math, and how to fix it.
Plumber answering service vs voicemail vs hiring a receptionist
Voicemail, a callback habit, a hired receptionist, or an AI answering service. We break down what each one actually costs a plumber and which option wins for most shops.
How to get more Google reviews as a plumber (and turn them into jobs)
A practical, plumber-specific system for earning more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.
Free calculators for plumbers
Quick, no-signup tools to price the work and see what unanswered calls really cost you.
Build a clean, professional invoice and download it as a PDF in a couple of minutes.
Build a clean, professional quote for any job and download it as a PDF in minutes.
Work out the day rate you need to charge to actually take home what you want.
Work out what to charge for a service call from your trip charge, hourly rate, time on site and materials, so you quote fast and price every job right.
See what unanswered calls really cost your business every week, month and year.
Compare the true cost of a human receptionist against a 24/7 AI that never takes a day off.
Integrations
Works with the software you already run on
Jodie can drop every call straight into your CRM, so an enquiry becomes a lead without anyone typing it up.
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Jodie is built to handle calls across a variety of sectors. See how it works for other businesses.
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The next emergency call is one missed call away.
Let Jodie take your plumbing calls while you're elbow-deep in the job.
First 7 days free, then pricing from $49/month